based on 6340 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service must improve.
Need smiling faces
The food is always great.
The wings. Always great
Yes, great service and food. We will be back soon!
Our server was excellent!! We unfortunately had an emergency 5 minutes after getting our food, and she was prompt in getting a box for our food to go and our check.
Great Service and friendly staff!
Great tasting food. Friendly staff.
Not up to the standards it had before. Wings were old. Return them they fix new ones and put the wrong sauce on.
Wings were great
My job after work and we want to go somewhere close. This the place we go. Great service and nice people. Love the atmosphere.
I’m sorry the waitress was having personal issues. But we waited over an hour for our food. The waitress who took our order left the building crying and didn’t come back. People who were seated after us got their food and were finished before we got ours. The manager peeped out once in a while, but we couldn’t get his attention. Thankful for Emma, who took on additional tables and took care of the customers who were abandoned. This lady was sweating and still cheerful and apologetic for our extensive wait. The manager was aware something was going on and many customers were not getting their food. He should have stepped up, but he didn’t. This is a convenient location for us, but we will be going somewhere else.
Great service and food! Love the lunch menu!!
Wings were very good . Excellent service!!
Great service and food was good!!
Great staff, quick service, good food
It was delicious and ready right on time
Quick turn around on the food. Tasty. Friendly servers.
The staff is great and the food is good.
We love that we get to see our regular waitress. She is so nice and attentive. She always remembers what our family likes to order. The food is always delicious.
I order on line every Friday and have been for years. This is not the first time i have had issues with orders being packaged correctly. Last week my order was wrong, this week I checked my order and one item was missing. The wings was supposed to be hot, but not hardly any sauce. I have to order extra dipping sauce because the employees don't know what's on the menu. The menu states onion rings with lava ranch dressing, I was told I had to order the lava ranch separately. A few weeks we received 5 onions rings for $8.99. We order every Friday online and have been for years.Our orders are the same 85% of the time. Thanks
Excellent service
Overall, my experience was good. However, extra cheese was missing from the fries.
Plates have gotten smaller.
Great service and food
Good food, good service, prices better than most restaurants. Appreciated the holiday bonus discount!
The amount of time you have to wait until someone comes to assist you. I had to wait almost 10 minutes until someone approached me.
We come to East Coast Wings a couple times a week some weeks. It’s always good food and the wait staff is great.
Wait staff appeared to care about providing good service. That is rare today.
Ask all servers to smile more. Not a criticism. Service and food was good.
We always enjoy going to this location. The staff is friendly and one bartender even knows our drink order before we have to say it..