2973 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always enjoy my dining experience here and the food is delicious 😋
Food is always delicious!
Food was good but the past 2 times I've ordered I ask for the free carrots and celery and we did not receive them
Always excellent food service. The philly steak and the chips are excellent.
Great food, good service, quick to be seated
Always good food:)
Excellent service
Great service from the bartenders in the bar area, and the food I ate was excellent!
Everything was great, even the service when the server was busy!
Service was quick, food was very good and appreciate the value.
Wings were cooked extra crispy as requested. Thanks!!
If staff (employees) are short for order taken in or out. Just cut down on the number if people to seat ....it would help with not having a a big demand on your side
Great Taste and food was ready on time
Service is always very slow. Food is good, that’s why we come back. If you are in a hurry, this is not the place to eat.
The wings are some of the best and it's great being able to choose a lot of different sauces to try.
This last order was poorly made. Generally the food is good, but the order on 12/19 was undercooked, poorly sauced and cold. I understand the staff was busy, but ut was bad.
Thanks
Food was hot and the order was correct. Friendly staff.
Food & service (Jennifer) were EXCELLENT! And always has been at this location! I drove over from Elizabethton to get my birthday promotion. Wish the JC location could have stayed in business.
Look forward to my next visit! 😋
Thanks
Our waitress was polite and observant. Food was good and no complaints about her. Our hostess was rude and not very bright. She sat our table of 4 at a table of 2. When there was a booth that fits up to 5 people by the window. Our hostess told us to pull up chairs. I decided to just have my husband and I squeeze in together. She looked at me weird, rolled her eyes, whispered to a few girls, and they stated and laughed. Sorry, but very immature and rude to act like that with the public. She should've been written up or let go. Other than that everything else was great. Not sure I'd eat there if that hostess is there though, but we'll see.
my wings were very dry 😕 the two wraps I order did not have heat like requested I was very disappointed spent $45 for nothing
The food was good. Our server was very good. The only issue was that it was cold in there. I noticed some people eating with their coats on.
The food was very good and since you hired more staff the service is very good
Servers were great. Kept drinks filled. Food was good.
Our order was ready on time and the wings were delicious!
Staff is always nice. Food is good. What more can you ask for?
Great wings everytime we order them.
Food was great, waitress was good and like the discounts, we will keep coming back
Wait staff does a great job. Food is always good