6338 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food is just inconsistent. I've gotten food there probably over 100 times over the past few yrs and it's never the same. I'm tired of hoping I'll get the higher quality wings vs the under cooked or wings swimming in sauce. Wings are your staple and it's also a different experience. I keep hoping it'll get better but I'm no longer going to go to your restaurant.
Great food and friendly service
The experience at the Hickory East Coast Wings is always fantastic. It's mostly due the excellent staff who are friendly and responsive. Service is always excellent.
The consistency of the food quality is great! I have visited other restaurants who have trouble with consistency on the food quality and service.
Food was good. Service was good.
Some of the staff is aqeaomw
Our server was very attentive and nice. Our order was perfect. The air was a little chilly but otherwise it was a good experience.
We come to East Coast once a week and always have good service! The waitress Jada is prompt, courteous and friendly!
Rick & Maureen Thomas
The person was nice and politr.
Fantastic Buffalo strips! We liked the fact that the pieces were large and filling - unlike most places that serve pathetically small strips for the same or higher price.
Great homemade potato chips & ranch dressing (the best ever!)
Thank you!
Always friendly
Great food and customer service!
Food is great, ordering is great!
The service was slow
Fast service, tasty wings, and endless sauce choices.
The food was great as always 🧡
I tried the tajin flavored wings and they were the best tasting wings I have ever eaten!! I ordered through the app which is very user friendly and they were ready when I got there. And the lady that helped me was so nice! Definitely coming back to get these wings again! I hope they become a permanent addition to the menu!
The food is always good. The waitress couldn't get our check correct. Had to finally leave the restaurant gave her the money and left. I hope I got my points on my East Coast Wing card.
Everything was good and we appreciated the huge amount of FRESH carrots and celery, and the blue cheese tasted homemade. Wings were good, pretzel bites were good. This was our first time there and we’ll be back.
Only complaint is the app is a little confusing with heat level 1 and 2. I thought this was spiciness but then figured out I could get two sauces. And the flavors were confusing because I wasn’t sure if the flavor was mixed with the buffalo sauce in step 1, or if step 1 was the spiciness of the flavor. Maybe it makes more sense looking at the menu in the restaurant.
Always have had great experiences at East Coast restaurants
Chips were overcooked, almost burnt
Our waiter John was awesome! Probably the best service in the past 3 years we have been there. Because of his service we will be back sooner.
Great place. Our waitress was great, the prices are fair, and food comes fast.
The bar tender is a very nice guy at the Kingsport TN location.
Great food and atmosphere!! Our server Lily is very kind and helpful.
Yummy food
VERY POLITE AND ORDER WAS CORRECT AND FOOD WAS GREAT
The food is good and consistent. Service was prompt and friendly.
The same great customer service I always get...which is the reason I always come back. You guys are the best.
Food is always great. Our server Faith was so pleasant and attentive to us. We truly enjoyed our visit.
I love East Coast Wings have never had but one bad experience and the wings were fried too hard but other than that I'd recommend it $120 trillion times love it