TruGreen
5605 Florida Mining Blvd, Suite 1-6
Jacksonville
FL 32257
United States

Customer Testimonials

Report a concern   April 11, 2017 — Rated 9 out of 10 by H.D. Your TruGreen Branch
What do you like about our services?

Generally dependable
Report a concern   April 11, 2017 — Rated 9 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

My grass has shown improvement but I still have a thin area in the back yard near the fence. The service rep is regular and has most of my yard looking good and much better than most in the neighborhood.
Report a concern   April 11, 2017 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Convenience and results

Report a concern   April 11, 2017 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

The communtaion with the service tech
Report a concern   April 11, 2017 — Rated 10 out of 10 by D.J. Your TruGreen Branch
What do you like about our services?

I'm only giving a 10 because Carly Martin quickly contacted me and assured me I will be taken care of.
Report a concern   April 7, 2017 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

The lady who reached out after I first answered the survey, listened and helped me get satisfaction. She is a very helpful person
Report a concern   April 7, 2017 — Rated 10 out of 10 by L.P. Your TruGreen Branch
What do you like about our services?

33310 Alex Durgen is the best specialist I have ever dealt with at Trugreen. Contrary to your website I have been using Chemlawn/Trugreen for over 15 years at multiple properties. I have had issues, btu the current manager and our tree specialist take Trugreen to the top. I was looking to go to a local service, Brandon, if this did not work out.
Report a concern   April 7, 2017 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

Works with my schedule.
Report a concern   April 7, 2017 — Rated 10 out of 10 by G.H. Your TruGreen Branch
What do you like about our services?

My grass is really looking great. Thick and green!
Report a concern   April 6, 2017 — Rated 10 out of 10 by E.G. Your TruGreen Branch
What do you like about our services?

Service is good..
Report a concern   April 6, 2017 — Rated 10 out of 10 by F.R. Your TruGreen Branch
What do you like about our services?

Today your specialist HENDRICK NEUMAN # 50377....TRUCK ID:116254 serviced my lawn at 1231 Jamaica Rd. W. Jacksonville, Fl 32216. Cust. Name removed #5Phone number removed651.
As usual, Hendrik knocked on my door, ask if there were any problems and informed me about what was being applied today and also on the next visit. So far I am pleased with the transition form Scotts service to TruGreen.
We are one of over 400 homes in the Grove Park neighborhood and have been honored with the yard of the month sign 3 times. This was during the time I took care of my own yard and then being forced to hire a yard service and Scotts, then you to maintain everything do to too much fun in the sun "skin cancer". I am very particular about my yard so you will be the first to know if there are any problems. Thank you for your good service to date.
Note: Take me off of your call list for Mosquito Service ! The calls are non-stop and very annoying. The sales reps. will not take no for an answer. I had to get ugly with one girl, and hang up on her.
Report a concern   April 6, 2017 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

When I complained. Carla called right away and solved my problem.
Thank you, Name removed
Report a concern   April 5, 2017 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Service guarantee. Knowledgeable, friendly technicians.
Report a concern   April 5, 2017 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

I have used TruGreen for many years. Except for one short period your service has been excellent.
Report a concern   April 4, 2017 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

great service
Report a concern   April 4, 2017 — Rated 10 out of 10 by B.W. Your TruGreen Branch
What do you like about our services?

The manager called the next day to fix the issue I had
Report a concern   April 4, 2017 — Rated 10 out of 10 by E.M. Your TruGreen Branch
What do you like about our services?

Prompt and complete follow up to customer concerns. They provide a detailed action plan with specific steps.

Report a concern   April 4, 2017 — Rated 10 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

I had some issues with solicitations and got a call from Carla Martin who addressed my concerns and rectified them. THANK YOU!
Report a concern   April 3, 2017 — Rated 10 out of 10 by R.B. Your TruGreen Branch
What do you like about our services?

I appreciated Carla reaching back out to help me with getting my website access and my services straightened out.
Report a concern   April 1, 2017 — Rated 10 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

Larry Smith is the reason I am a TruGreen Customer because my lawn is the envy of my neighborhood and my neighbor is starting TruGreen because of how Larry has done such a wonderful job. Larry Smith is an invaluable asset to TruGreen and an Invaluable asset to me because my wife never complains about the lawn anymore. TruGreen should make evry effort to make sure Larry is servicing our lawn in the years to come because he will definitely bring more business to TruGreen. He is a consummate professional with awesome knowledge of St Augustine Turf and treatment protocol. Thanks.

Report a concern   April 1, 2017 — Rated 10 out of 10 by V.N. Your TruGreen Branch
What do you like about our services?

Very good customer service fom Carla. Hope that her plan works.

Report a concern   March 31, 2017 — Rated 10 out of 10 by E.S. Your TruGreen Branch
What do you like about our services?

Mr. Neuman has been informative and his services have improved my lawn.

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

I am pleased with TruGreen service. We use them for our trees and shrubs. The specialist is polite, friendly and knowledgable and is a very professional face of TruGreen.
Report a concern   March 31, 2017 — Rated 10 out of 10 by F.B. Your TruGreen Branch
What do you like about our services?

professional ... more importantly , experts at keeping the lawn looking great and healthy ... I had one of the best lawns in our subdivision throughout the November-February period.

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

The specialist who performed my service was polite, friendly and knowledgable. He is an excellent example of professionalism.
Report a concern   March 31, 2017 — Rated 10 out of 10 by R.O.N. Your TruGreen Branch
What do you like about our services?

My yard looks good and green! The service man is always friendly and courteous.
Report a concern   March 30, 2017 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

Communication
Report a concern   March 30, 2017 — Rated 10 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

You do them better than any other company we have used in the past.

Report a concern   March 30, 2017 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

The support on issues I have had with my lawn have been addressed quickly and resolved.

Report a concern   March 30, 2017 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

No hassle. Work done correctly


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