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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How clean it is with no slimy feel or a smell, and the carpet is soft not crusty.
I have Zerorez come once a year before the holidays! I can focus on decorating and having family and friends over knowing my carpets are cleaned. Thanks Zerorez.
The young man you sent did an excellent job. The last time I had your company clean the carpets there were several stains they said they couldn't get out. This time they all came out.
this time the job was much better. I appreciate the extra effort. I have been a customer for many years and will continue to use your service
The technician was so friendly and efficient - it is so nice that your company cares so much about good customer service. Thank you.
I had a couch and a chair cleaned. It was so clean as if it were new. So happy with the job that was done.
Great friendly service!
I like that your product does not leave a sticky residue in my carpet which will ultimately attract more dirt.
Excellent customer service; Sam and McKay were very professional and did an excellent job cleaning our carpet
They always do a great job.
I like it that you leave no soap residue and our carpets dry without a crunchy finish.
Your technician was on time and very professional and the carpets look great.
The service is great and consistently leaves my carpets in great condition. Nigel, the technician was very efficient and helpful as he serviced my carpets and area rug.
The young man who came to my house was very professional. L
I I would give him a l0 for the job he did for me..Mrs. Name removed
Jacob was one of the most pleasant and professional contractors I've had in my home. While I've never had any complaints about previous vendors, it appears the Zerorez system may in fact be better. They look like a very well run company.
Brian was awesome! Very attentive and took the time to explain things and then worked hard until he was finished. Very impressed with his customer care and attention to detail!
Thorough job, friendly and competent staff, good office communication
Timely!
Good communication. The floor turned out great. Kind and courteous technician.
Came on time.
I like the no residue approach. I also like the friendly service. You do a great job.
Great service - on time, professional, polite, very thorough. And my carpets look great!
Great results. Friendly employees
Drew did an excellent job. He listened carefully to what we wanted and then was very thorough in completing the service. Our carpets look refreshed. Even the traffic patterns look great. Thanks, Drew.
The tech did an awesome job. I was so pleased with how well spots came out of my carpet, and I appreciated all the corner protectors because I had just painted all my walls! He was communicative and courteous. Thanks!
I love the service and the clean carpets. However I am 81 and my husband is 92 and has Parkinson’s disease. I may have to get a different service because we can no longer move the furniture, vacuum, and put it back.
looks great
Always do a great job. That's why we always call them again
It was just a lot more expensive than I thought it would be. I know the pet treatments were a lot of that. But still , over $900 to get your carpets cleaned? Hard to recommend that. Our technician was super nice though and did a great job.
Zerorez has always been a wonderful carpet cleaner for me but who knew they did area rugs? I recently moved to a condo with no carpeting but only wood and tile floors. I have a large area rug that is wool, so I was very happy when I found out that Zerorez could do my wool rug at my house! Cameron came and did such a great job getting some spots out and also protecting my rug. It looks like new again! I definitely will continue to use them and will share this information with my friends and family.
Our tech Jayce was very patient and helped us figure out all our area rug issues. He did an awesome job. We are very happy with the end result!!
The guys were so great amd so willing to be sure I was happy. My place looks great