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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
how fresh and clean my carpets are after they have been cleaned. This time I had some urine orders, likely from a grandchild that had a very strong Oder to it. I had tried everything on that smell, but it just would not come out. Left a window open all summer, but the airing out did not help either. This was the last straw... and I think it has worked. So far I am unable to smell that bad Oder, and might be able to use that room again in my house if the smell remains gone.
He was on time, told me how long he thought it would take and did a great Jon.
Would be a ten if a re-service hadn’t been necessary after the first visit. However on the second visit the technician did a wonderful job and I am very happy with the result.
I really appreciate having Jacob and Zane return to do a proper cleaning on my carpets! Jacob was even able to get some rubber stains out on a small section. These two technicians were what I have grown accustomed to and they did a great job. I’d have these two back the next time, if possible.
Thank you, Kathy Stark
Super gross Teen space with spilled soda on white carpet, zero res came cleaned it all so it looks great and even cleaned up after the mess he made from rain water on the kitchen floor. Came out on time.
I really appreciated how knowledgeable the technician was. I also really liked how thorough he was at cleaning. He made sure to ask about any spots we were worried about.
Mitch was very helpful and my carpets looks great.
Quick and professional.
The carpets look great! Even a purple days after they come. Other carpet cleaners have come and the carpets look dirty again two days later.
Our technician was very friendly and was easy to talk to.
They had clear directions and the price they quoted us was pretty much dead on. I've had other carpet cleaners come and want almost double what they quoted me.
Overall, I had a great experience!
Job well done. Everything was explained to me and I was given options. The tech worked with me to determine what would work best for my circumstance.
It stays clean longer. Technicians do a great job.
Had another product can make better quality
You were competitively priced, your process worked very well on a filthy carpet, there's no soap residue, and the technician was on time.
Prompt, quick, carpets were clean but not sopping wet.
very nice workers. came on time. carpets came out well. very polite and well mannered.
I loved how simple and fast the service was! Jeston was great!! Very personable and did a great job.
Brian let us know what he was doing and what to expect.
he also removed previous spots that remained after the last Zrez cleaning
Drying time took a day and a half ... much different then previous cleanings
maybe due to the rainy day
The best carpet cleaning around recommended by my carpet people
Great service! Carpets look brand new every time!
Very knowledgeable. He did a good job. I wasn't sure he would get the stains out but he did a beautiful job. I felt confident in him.
Nigel did a great job!
Nigel was great! Very helpful!
I’ve tried almost all carpet cleaners. You do the best job! Carpets are clean and soft and you are the best for treating pet problems
My home feels fresh and inviting after a carpet cleaning.
Very good customer service. If something is not to your satisfaction, they ask you what they can do to meet your satisfaction.
They do a good job!
We had great service and did a real good job. Appriciated it very much.
The online appointment setup was easy and the great follow through with calls and texts was very helpful. The technician was prompt, tidy and professional. The end results were better than I had hoped. Definitely using Zerorez again.
Easy to schedule. Professional, knowledgeable & friendly staff. Coupons available. Best of all - My carpets look & feel awesome.
Professional and courteous service. No residues or soaps that will attract dirt. I've used Zero Rez for many years. I have carpeting in my house that's over 20 years old. When I told this to the service rep, he could not believe it. It looks as good as the day the carpet was installed! We believe in their service and the results. We will continue to use Zero Rez in the years to come.
They were quick, efficient and did a great job!