35676 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech, Cameron, was great. I have been using Zerorez for years. My carpets are 15 years old and I'm sure they wouldn't be in this good shape if it weren't for Zerorez.
The carpets came out beautiful. The gentleman who did the cleaning was so very professional and he truly cared about customer satisfaction. Great Job will use them again and again.
Paula
One Park Place Enterprises
The carpets look great. No slippery residue and dried very quickly. Serviceman was very professional.
Already submitted by iPhone!
Excellent representative
Good job
Leslie called said she could be there early. Great communication and excellent job! Will recommend to all my clients.
There was no protection around my railing, the lines from the machine were rubbing against the wood pillars on my stairs. There was also water left all over my wood floor on the first floor. I had to clean my wood floors after the technician left.
Carpet looked pretty good, although it took 24 hours to dry. When I booked the appointment, the gentleman on the phone said it would take 2-3 hours to dry, the technician said 5-6 hours. Both grossly underestimated, which leads me to believe, more water could have been removed after cleaning.
I have used you over the last 10 yrs plus. Very happy with the customer service and the quality of work on my carpets. I will always use Zerorez for my carpets!
Excellent service and we appreciate the attention to details.
Luis was wonderful... he called when he was on the way and was well within the window of arrival time I had been given. He was courteous, knowledgeable and went right to work and finished quickly and the carpets looked great. Zerorez was great to work with!
I have been using your service for the past 2 years and I am very happy with your company. Your products and services are the best, thank you for always delivering 100 percent satisfaction. Also customer service is amazing, thanks again.
We liked the fact that our carpet was not so wet like the last time it was cleaned.
Great service, cleaning and pricing.
Floor looked great and technician was friendly!
Great service, great technician.
Products worked very well and results were awesome!
On time and pleasant service. Product dried fast and cleaned well.
We were not as happy with the results as we normally are and the guy who came out was not really friendly.
I like that my carpets are soft and clean afterwards.
The carpets look great, thanks!
Eco-friendly products and very competent staff. Thanks for a job well done.
Everything from the product to the professionals who use it...they are s10
Professional, knowledgeable, & he did a great job.
The tech was Very efficient didn’t take a long time very happy with our rugs
everyone is very friendly knowledsble always on time and so nice love thee work you do thanks again
claudette
I've never used any other company than Zerorez! The Technician was very professional and precise. After he (Carlos) was done, the carpet in my house never looked better. No wall corners were marred during the process and job time was reasonable.
Enjoyed having Chris he was great and very knowledgeable would definitely want him again
Very polite and attentive worker
Professional carpet cleaning services and no drama
The carpet drys faster then other carpet cleaner s