based on 35667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We loved everything about this company from start to finish! They were very informative and transparent about their services; we knew exactly what to expect including the price. There were no hidden fees. The company communicated with on a daily basis right up to the time of our appointment. Chris and Jake did a spectacular job on our carpets and area rug.
We highly recommend this company!
Very informative and did a Wonderful job! The smell was fresh not like other cleaning companies which can smell like chemicals. Team was so professional would highly recommend to anyone considering a cleaning on tile, carpets, rugs, couches!
The woman who answers the phone is very pleasant and professional (EVERY time you call)
The guys that came to clean were very professional also.
The only issue that I have is they left the carpet a little bit wetter than normal, and somehow water got on the comforter of our bed.
Very professional and did a great job carpets look fantastic my technician was
Very professional service with high quality product resulting in great cleaned carpets & furniture.
The two technicians, Lewis & Victor are a Dynamic Duo, with strong skills & great communication to me the customer. Zerorez is a service I highly recommend to any one seeking this service.
I am a little disappointed in a few areas that where done, the high traffic areas and on both sides of my bed, also a spot in the master bedroom. Other then that the rest of the house looks good
Clean no residual
I like the way the rugs and carpet turned out. Dried quickly. Marcus was great
The results are excellent thank you
The quality of the work performed, professionalism of your employees, timeliness... they came exactly when I requested them to come.
The techs were very knowledgeable about my rugs, and were able to remove a stain for me.
Louis was very enthusiastic, energetic, informative and an excellent carpet cleaner. Our carpet was left like new. We’ve had some bad cleaners, but found zerorez the best.
They are excellent and do a great job of cleaning carpets and floors. Very professional and all their employees are very nice and take great care when they are in your home.
All was great
Great job. I'm very pleased. Todd was very professional and polite.
They were friendly and informative about what rugs needed special attention.
He did a great job
Great technician who clearly explained each step of the process and was very friendly. Carpets look great and the house smells better. Thanks!
Used Zerorez for 15 years. Keeps my carpets looking good.
Quality of the tech to clean my carpet.
The carpet drys faster then other carpet cleaner s
The tech, Cameron, was great. I have been using Zerorez for years. My carpets are 15 years old and I'm sure they wouldn't be in this good shape if it weren't for Zerorez.
The carpets came out beautiful. The gentleman who did the cleaning was so very professional and he truly cared about customer satisfaction. Great Job will use them again and again.
Paula
One Park Place Enterprises
The carpets look great. No slippery residue and dried very quickly. Serviceman was very professional.
Already submitted by iPhone!
Excellent representative
Good job
Leslie called said she could be there early. Great communication and excellent job! Will recommend to all my clients.
There was no protection around my railing, the lines from the machine were rubbing against the wood pillars on my stairs. There was also water left all over my wood floor on the first floor. I had to clean my wood floors after the technician left.
Carpet looked pretty good, although it took 24 hours to dry. When I booked the appointment, the gentleman on the phone said it would take 2-3 hours to dry, the technician said 5-6 hours. Both grossly underestimated, which leads me to believe, more water could have been removed after cleaning.
I have used you over the last 10 yrs plus. Very happy with the customer service and the quality of work on my carpets. I will always use Zerorez for my carpets!
On time. Friendly. Knew they’re stuff