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based on 25564 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As always your tech was on time, did a wonderful job. He took great pride in doing the best job possible. My white couches and chair look amazing. 💯 pleased… again. Zerorez does not disappoint.
My couch is extremely clean! The tech, Colton Bassett, was very knowledgeable, professional, and thorough. I would definitely use Zerorez again and ask for Colton specifically.
No harsh detergents or chemicals used. Ability to clean various things. I’ve had my sectional sofa, chair, tile floor & grout, and carpet. The results beat my expectations.
The Zerorez team here in Jacksonville are outstanding and customer service focused!
They showed up on time, he was clean and professional and didn’t try to sell me any nonsense.
I like the guy and would use him again.
The technician did a great job and was very knowledgeable and personal.
Cory was very professional and up front about the expectations/results of the stains on my carpet. His directness was well received and I was happy to see the stains were gone when he completed the job. 😊
Great service, knowledgeable and pleasant technicians, easy scheduling
Friendly and professional carpet tech.
Tile floors are clean and Carpet smells and looks wonderful.
Excellent outcome - upholstery is notably brighter as well as fresh smelling. Antonio was professional, courteous, and enthusiastic. He took pains to do an outstanding job. Highly recommend him!
The service was great and the whole process was very easy.
The gentleman who came did a great job. I was happy!
Tyler did an outstanding job of explaining what he was going to do and what the out come would be.
What a great experience! Tyler even gave me a quote for some tile that I was think7ng about having cleaned.
Great experience great technician!
Great Company !
The technician did a great job cleaning and I was happy with the results. The problem was when I called to schedule I was very clear about the condition of the carpet and was quoted a price of roughly $300. When the tech showed up they made the decision that the job was going to cost more than double what I was told. That is a very dishonest business practice.I had to take time off work to accommodate getting this done and was in a situation that required me agreeing to the new price. Therefore I am very unhappy about the entire experience outside of the actual finished product the technician accomplished.
Wonderful company! Kendall and Harrison were the best. They explained every step in detail and worked very hard to get our carpets and furniture cleaned. Highly recommend
Both workmen were very clear on responding to questions and performed effectively.
Polite, through service.
Great rug cleaning and Teddy was very curtious and did a wonderful cleaning of our carpets
Great service and super friendly technician.
I have recommended ZeroRez several times. Always do a great job and I feel like the prices are reasonable
Gabriel was very professional and thorough. Our tile, carpets, and rugs look great!
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Very thorough - kept me informed on appointment time and service process.
Colton, the technician was friendly and extremely diligent about the cleaning process.
My white sectional looked so much cleaner after treatment.
Kendall Schroeder was the reason I tried ZeroRez. I literally stopped him while I was driving down the street and he was at another home. He was so polite and willing to talk to me even though he was in the middle of another job! He was knowledgeable. He was professional. Also, Harrison was very polite as well.
Great job hiring these gentlemen… They sold me and I will be back until others about my experience with Zero Rez because of their great customer service.
Arrived on time, explained what, where he was about to do after being shown the areas to be cleaned. Very efficient and was finished very quick. Very knowledgeable of his job. I was about to purchase new carpet but after the very good cleaning, carpet was like new. I had used another carpet cleaning company twice
Over the years. ZeroRez beat the well known
Company by a mile for the fantastic job done.
S. Brown
The technician was on time and was professional at all times. His attention to details was impressive. Very pleased with the outcome.
Carpet is clean, the Rep was friendly, but businesslike. Yes, I will definitely use your company again.
Teddy with Zerorez did a terrific job. He explained procedure, then went to work. It looks like new carpeting. I want to replace it, but may be able to wait a while till my budget allows it.Zerorez always does a good job. I did leave a glowing review on facebook too. Thanks Zerorez for your fine service and especially all your exceptional technicians.
Very professional, informative, & detail oriented!
The tech, Ethan, was very professional,, and took pride in his work.
I had my vent ducts, dryer vent, and carpet cleaned by a spectacular group of men. Ammon and his team provided excellent service regarding my vent ducts and dryer vent! They arrived at a timely manner and completed the job effectively and efficiently. They kept me abreast with everything they were doing. The following day I had my carpet cleaned by Josh and was also very impressed with his work. He too kept me informed and also enlightened me regarding the upkeep of my carpet. Zerorez products work and their services are hands down one of the best I've experienced!