- Phone: 904-891-0631
- Visit Website
based on 25643 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tyler did an outstanding job of explaining what he was going to do and what the out come would be.
What a great experience! Tyler even gave me a quote for some tile that I was think7ng about having cleaned.
Great experience great technician!
Great Company !
The technician did a great job cleaning and I was happy with the results. The problem was when I called to schedule I was very clear about the condition of the carpet and was quoted a price of roughly $300. When the tech showed up they made the decision that the job was going to cost more than double what I was told. That is a very dishonest business practice.I had to take time off work to accommodate getting this done and was in a situation that required me agreeing to the new price. Therefore I am very unhappy about the entire experience outside of the actual finished product the technician accomplished.
Wonderful company! Kendall and Harrison were the best. They explained every step in detail and worked very hard to get our carpets and furniture cleaned. Highly recommend
Both workmen were very clear on responding to questions and performed effectively.
Polite, through service.
Great rug cleaning and Teddy was very curtious and did a wonderful cleaning of our carpets
Great service and super friendly technician.
I have recommended ZeroRez several times. Always do a great job and I feel like the prices are reasonable
Gabriel was very professional and thorough. Our tile, carpets, and rugs look great!
,
Very thorough - kept me informed on appointment time and service process.
Colton, the technician was friendly and extremely diligent about the cleaning process.
My white sectional looked so much cleaner after treatment.
Kendall Schroeder was the reason I tried ZeroRez. I literally stopped him while I was driving down the street and he was at another home. He was so polite and willing to talk to me even though he was in the middle of another job! He was knowledgeable. He was professional. Also, Harrison was very polite as well.
Great job hiring these gentlemen… They sold me and I will be back until others about my experience with Zero Rez because of their great customer service.
Arrived on time, explained what, where he was about to do after being shown the areas to be cleaned. Very efficient and was finished very quick. Very knowledgeable of his job. I was about to purchase new carpet but after the very good cleaning, carpet was like new. I had used another carpet cleaning company twice
Over the years. ZeroRez beat the well known
Company by a mile for the fantastic job done.
S. Brown
The technician was on time and was professional at all times. His attention to details was impressive. Very pleased with the outcome.
Carpet is clean, the Rep was friendly, but businesslike. Yes, I will definitely use your company again.
Teddy with Zerorez did a terrific job. He explained procedure, then went to work. It looks like new carpeting. I want to replace it, but may be able to wait a while till my budget allows it.Zerorez always does a good job. I did leave a glowing review on facebook too. Thanks Zerorez for your fine service and especially all your exceptional technicians.
Very professional, informative, & detail oriented!
The tech, Ethan, was very professional,, and took pride in his work.
Very communicative, courteous, professional customer service. I was able to arrange an appointment when I needed it, everything was completed on time and the service was excellent. My carpets looked almost new and my tile floors/showers looked so much better afterwards. Joshua did a great job and was very careful about making sure my newly painted walls remained free from marks/scratches from the equipment, which I really appreciated.
Prompt, reasonable pricing and they get the job done right! I have used them exclusivley in our real estate business for nearly 15 years with no regrets.
quick and clean
Very friendly customer service, answered every question I had, very easy going professionals. The ac ducts were cleaned very quickly. Jake went above and beyond with ensuring that we were left pleased with the service. They've cleaned every bit of dust that was left after they've cleaned the ducts ensuring that I don't have a mess! Thank you for a very pleasant and smooth experience. Highly recommend!
Timely arrival, efficient cleaning, pleasant technician (Tyler).
Returning customer. Colton was superb! Explained everything and added on grout sealing. We can touch up grout over sealant and have them re-seal the few areas later. Great coupons and customer service. They are honest with coupons too, even if you don't research, they will tell you what the monthly special is. For instance, last month was BOGO on area rugs but they explained to me for what I was getting done, waiting for this month's special was the best bet!
Zero rez is my go to for carpets tile and upholstery. They keep my floors and white couch looking perfect.
Good service and value for the money
They took very good care of my needs.
Anthony cleaned my tile floor, carpet on the stairs and three rugs. He explained no soaps are used which I loved. Everything looked new again. Thank you!
Quality of service and work.
The gentleman who came did a great job. I was happy!