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based on 25642 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, reasonable price and beautiful results.Thank you!
The technician was very knowledgeable and friendly. He was efficient and finished in less time than quoted which was much appreciated to allow me to get back to work.
Amazing!! The carpet was bad and they came in and did an excellent job
My tech was on time, informational, took his time cleaning my rug thoughy and very nice. My rug looks great!
We have used ZeroRez for years on our commercial office properties. Always been pleased and continue to be very satisfied.
Louis did a fantastic job! Thank you!
Great job!! The technician was very helpful and nice. I will definitely use them again!
Our Zerorez cleaner did a fabulous job cleaning our area rugs. They look brand new and are beautiful. We really appreciate all the hard work done and recommend Zerorez.
Collin was very knowledgeable. He took the time to inspect the furniture and do a test area.
You make it easy to schedule the appointment and your technicians are extremely personable and professional!
Finished work always looks and smells good. Technicians are timely, polite and thorough.
My technician was very professional and polite. He did I an awesome job!
Service rep (Antonio) was great!! Answered all my questions and did a thorough and professional job.
Love the quick dry and as the name implies- no residue. Carpet feels clean and new.
The last 3 times I was very pleased with the service. This last time the Technician that came was very polite and professional. Did a great job on the couch and got up some stains in the carpet that I did not think would come up. As far as the part I am not happy with is the dark streaks of dirty carpet. (clean streaks and not clean streaks) Now before the tech left I looked at the carpet and said it looked pretty good but I thought the streaks were from the carpet still needing to dry. The next morning the streaks are still there. I used my rug doctor with just clean water in it on a couple of the streaks and they lightened up on the waste tank water was full of dirty water. I am not pleased with the end result. I would like to schedule to have it recleaned. Thank you for your time.
Everything was great. Thank you
Our technician was wonderful. He was very efficient and did the best cleaning we have had in years!
They do a great job and the carpets seem to stay clean longer, no wear tracks
This is the first time using Zerorez for any service. I needed my dryer vent cleaned as well as my a/c ducts. Process took longer than originally planned but I did have some extra work done (cleaning of a/c coils & install of a new UV light).
I am thoroughly satisfied with the work that was done. The two gentlemen (Jake & Collin) were professional & courteous.
Professional, efficient snd service oriented job, well done.
Jake Poindexter was very helpful
Our technician was great! He kept me updated on the service and was a great communicator
Your employees are always so efficient and nice every time I have used your company. The product dries quickly with no soggy rugs or tile. They ALWAYS do a good job.
Easy to work with, scheduling and great service.
Great service!
They do a good job, and very nice!
Technician was detail oriented and cared about the cleaning outcome.
Any time we have used Zerorez they have been very professional and have done a great job. They are respectable to our building and property. Customer service has always been great to.
I would recommend them to anyone who needs their floors cleaned!
Louis was very good. He was on time, thorough and made sure we were happy with the job before he considered himself finished. He tried to sell more services which I am Sure is company policy but accepted our no and went right work.
ZEROREZ was referred to me by my neighbor. I couldn't be more pleased with the service, friendliness and knowledge of the technicians that cleaned my A/C ducts and dryer vents. I was very impressed that Jake not only answered every question I had but also gave me so much information regarding my system and with such expertise. Thank you
The price, timeliness and the professionalism of the staff.
Anthony did a great job. Very professional and courteous!