Customers/Supplier Testimonials
Very helpful ,and knowable about what I was looking for..a seal kit for a parker hydraulic cylinder
YOUR SALE S PEOPLE DID A FINE JOB
always have what i need
Customer service was very good got my part next day
Didn’t lose a day of work thank you AD Express
-Mark S provides great sales, service, and after sales service for our site at Michelin. He is very responsive to our needs and demands.
-Travis M provides great information on repairs and answers questions quickly.
-The quality of repairs have gone down though. It is understandable with Covid. When we receive the repaired cylinders. They are still dirty, partially painted. Threads on rod ends still filled with junk and debris. This gives an uneasy feeling for the quality of work being done on the inside of the cylinders.
This is a recent issue. In the past, they were always presented in almost like new conditions after repairs. I was going to bring this issue to our sales rep, but the survey came first. Thank you.
The website was easy to use, and the response to the order I placed was almost immediate.
Very prompt, eager to help, knowledgeable and all around easy to work with.
Your support is much appreciated!
Geri was very helpful and delivery/turnaround was quick
I've been coming here for 15 years. Cheryl has been amazing help on projects not just for my company, but also for personal projects and keeping my cars up and running. I'm very thankful you guys are always there when I need it.
great service, great staff, very knowledgeable.
Everyone is always a big help. Great service.
When I walked into the store with my job site problems they immediately began to source parts that I needed and had them delivered to the store asap. They could have just said, we don’t carry that and moved on with their day but chose to take up the challenge and find a solution for my broken equipment.It was amazing,,thank you!
You mostly have what I need when I need it or can get it.
Responsiveness to the site to understand what the issue is. Followed by open communication regarding the status of the repair.
Thank you
The Waco location does me a great job when i need something
Alway's very helpful
Willing to go above and beyond to get parts needed return phone calls in a reasonable time frame
The staff is exemplary in everything hydraulic. They are knowledgeable, informative, and creative in their approach to finding a solution in a hurry. Hydradyne is my first choice solution.
Very attentive and quick on email responses and quoting parts. The common knowledge and special knowledge of my company’s assets by HydraDyne’s staff is impressive.
The guys at the 101 and 85 store went out of their way to help me find what i needed!
The faculty is all so friendly and very knowledgeable about all the hydraulic parts and questions you may have. If they don't have it they will find what your looking for. And most of the time by the next day parts are there.
Never any issues with Hydradyne, Customer service is great, the products we have no issues with. Very satisfied.
support for the customr
Excellent support!
Ordering process was quick and easy.
Geri is great
I am so grateful to work with Ron Holcomb. His experience and knowledge help me to solve problems for my customers and he is always so pleasant to work with.
The customer service was awesome and Veronica was awesome too and a lot of help in the Jacksonville, Florida branch.
Thomas Ford has been more help and just wealth of knowledge. He is a pleasure to deal with. I’m recommending Hydradyne to everyone. Wish you had a store here in Wilmington, NC.
Order went as it should and was quicker than anticipated.
We will see how you do with hydraulic and coolant filters!