Customers/Supplier Testimonials
We ordered a part that ended up wrong. I contacted Bobby Whitlock & sent him pictures. He got us a part that looks correct, We have been so busy they have not put it on yet. As soon as they do, I will return the wrong part to you. Lois
Greg, out of the Waco office always does a great job in getting us what we need in a timely manner. Wayne also does a great job.
Great staff. Very efficient and quick delivery of products
We continue to rely on Hydradyne as our normal first stop when looking for parts/replacements/solutions.
I normally contact one person continuously to build a relationship between companies. First name removed Dorsey is my contact. I appreciate his quick response to my emails as I have customers that are in a bind that need answers quickly. We appreciate ALL whom we contact from Hydradyne of course but, that is my personal experience.
The service was friendly, and my technician was very knowledgeable of the parts in their inventory. She even remained beyond her lunch time to help me. Exceptional customer service!!
great service
Julie and Tracy are always willing to go above and beyond to support our partnership. I wish all of our suppliers were as on top of things as they are.
Fast accurate and reliable
Very pleasant experience and very helpful and smooth transcation!
Tim at the counter is outstanding!! I came in two weeks ago with a rush project and no idea how to configure it. Tim walked me through it and got me the right parts the first time around. Great guy very knowledgeable.
Great service...............sales were very knolegabal
Great Service and good Salesman
They take care of every problem I bring them and I come up with some out of the ordinary problems.
They've always been very efficient and friendly
Always responsive with lead times and feedback from vendors. Also, a great resource when you need technical support!
Great support and customer service.
Quality products and fast shipping
Robert Gallitz and Vanessa Baker have always done a great job answering questions, providing quick quotes and helping us solve problems under time crunch situations. Hydradyne is an invaluable supplier for us.
Darrin Hicks in Broussard location is very knowledgeable. On products that we buy from you'll
Customer service was great and product was made perfect
The guy that assisted me was fenomenal, even though he was given very limited information he assisted in everything and took care of everything, with expert knowledge like a pro.
Prompt service and very helpful and friendly !
I had a machine down at our facility and glad Henry was there to help with the expertise in all the fitting I needed to get my machine back up running saved me time and money.
Quick and fast responses and service. Good job Dave.
Michael Moore/Hydradyne, meets our company needs supplying us bin stock materials so we can provide lifesaving medicines to patients around the world.
Appreciate the service you provide to Thermo Fisher/Patheon East site.
Jose was very professional and communicated everything being done.
Great customer service..
Excellent service
My part I had ordered was no longer available. I received email correspondence from Hydrazine with the new replacement part number, and the updated additional costs. I then placed my order and everything ship in a few days. Excellent costumer service!
Always have fast freindly service , been dealing with Barry and Jay for years