Customer Testimonials
friendly very helpful people
Good selection. Family owned. Knowledgeable personnel.
Erin was GREAT!
The whole process was very easy and not pressured at all. You hear horror stories from every dealer, just find one that you're comfortable with and keep a positive attitude.
Very helpful staff. Always answer our questions. The quality of service is better than other places.
A lot to choose from
friendly very helpful people
ok good service thank you will call to bring keys for trailer
i will call for time to go over rv
Very Pleased with the Customer Service at Colton, pleasure to deal with. The Sales team (Erin Koch) did a great job working with us, found exactly what we were looking for. Colton RV of OP made our first RV purchasing experience a great one.
Mike, Kim, Cullen & Caylor Mangino
Orchard Park, NY
FRIENDLY, INFORMATIVE, AND I FEEL TRUTHFUL
So far our experiance has been pleasurable, Being able to stay at the deal the night we picked up the RV was very nice. Able to find a few issues that needed to be addressed. Shawn our walk thru person was great and answered our questions. He is great to work with.
Very friendly staff.
Our salesperson, Erin, was wonderful. She went above and beyond to make sure we were happy
John Fanale, although he had bad news for us, treated us respectfully and helped solve the issue we had. It was unfortunate that it cost us $7000 more but we were able to trade our unit in on a new one.
Everyone there treated us respectfully and were all very nice and there was no high pressure.
Justin at the Tonawanda location was super-helpful giving my wife and I an education on camper RVs. Erin at OP was awesome helping us narrow our selection and alerting us to our chosen model's availability. Joe in Parts was great helping us get oriented and set up to go. Thanks everyone for helping us on our camping adventure!
Service is timely , professional and friendly.
Colton RV is one of, if not, the best RV dealers in the country. Colton RV associates are committed to their customers and their needs. From the Owner Management to the service associates in the service area, they are the best. We purchased our RV at the Hershey RV show and picked it up at Colton's North Tonawanda, NY facility. Everyone we met and met with were extremely professional and helpful. We camped at the facility to try out our RV and work out any "bugs". All our questions were answered and those items that we saw AND our Service Associate that took us through the "walk through" of the RV saw were addressed quickly. Even an issue that popped up after we left was addressed quickly. I cannot say enough about the professionalism of all the Colton RV associates.
Great RV dealer to purchase any of their camping and traveling products.
Roger Drain
parts in stock and able to transfer from location to location.
Great services and RV parts in stock. I love looking through the parts and accessories store. Sales force are friendly and helpful. If you need parts or you RV service, then Colton RV in North Tonawanda is the place to go.
I had very nice experience, from my new tow bar ,slide toppers, new walley Dish receiver. I was treated well. Thank you, 😉
The hospitality we were given on our recent purchase of the 2022 Vanleigh Toyhauler was outstanding. It was not completely ready for us to bring home with us however we arrived Friday to do paperwork and Ruebin n Shawn told us to stay the night in our new toyhauler on their camp site. The next day we had a few other things to add to the list of fixes and they listened and offered for us to stay another night. We did!! So thank you for the great hospitality you have given us and can't wait for our toyhauler to be in our driveway soon. Already have 2 weekend camping plans made for this month yet!
Everything
Upfront, factual and straightforward communications
Everything
Professional
Tiffin Motor coaches. Great service. Very friendly.
Great people with great service
Great service all the way around!
Friendly service staff - BUT the backup on parts m orders is horrible!!!! Try using local vendors pls -
The Colton Service and Parts Team went above and beyond to take care of some warranty service and install slide toppers on our Solitude. Based on this experience, we would be confident in continuing to do business with them. They were very professional and did not question any of our warranty related concerns. Thank you Laurence, Bill, Justin and Shane.
The products attracted me, but the service is exceptional
Great friendly staff, a couple of issues that could have been handled better but worked things out in the end.