Colton RV

Customer Testimonials

Report a concern   January 13, 2018 — Rated 10 out of 10 by D.E.S. Colton RV

Friendly and helpful staff!!!

Report a concern   January 11, 2018 — Rated 10 out of 10 by F.P.P. Colton RV

honest, ethical, direct, no double-talk

Report a concern   January 10, 2018 — Rated 10 out of 10 by D.J.D. Colton RV

They helped us to deal with the banks. They worked very hard to give us the one we really wanted. The sales man Jayson way so good. He was very sweet could call any time of the day. Felt as if he was more of a friend then just someone selling us a camper. Told us everything we need to know. Spent a hour or more teaching everything to us. I love the family like setting.

Report a concern   January 9, 2018 — Rated 10 out of 10 by R.F. Colton RV

Great Service!!!

Report a concern   January 5, 2018 — Rated 10 out of 10 by E.W.L.I. Colton RV

This recent purchase of ours was used (14 years old) and it certainly met what I was looking for which I am having a couple issues with however your sales and service Dept. Is working with me to get them resolved. I couldn’t be happier with Colton’s staff. When we were looking for this newer purchase Colton was the only place I looked even though I have closer and even pass by another RV, or two, to get to your Tonawanda-Niagara Falls location.

Report a concern   January 4, 2018 — Rated 9 out of 10 by F.W.H.J. Colton RV

How friendly the staff of various departments were. Someone did drop the ball on checking everything out prior to my arrival. The engine batteries needed charging, The DfT cap was frozen. A service tec took it off with plyers but didn’t check to see if it was full. Someone didn’t connect the dots. It doesn’t make it a bad dealer; just needs to make sure the two locations are coordinating with someone in charge of the check list that shows everything has been checked out and ready to go.

Report a concern   December 26, 2017 — Rated 10 out of 10 by J.E. Colton RV

Please note my new email address is:
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Report a concern   December 21, 2017 — Rated 10 out of 10 by W.G.H. Colton RV

Very easy to work with providing great product and customer service

Report a concern   December 18, 2017 — Rated 10 out of 10 by K.M. Colton RV

Sales staff.

Report a concern   December 12, 2017 — Rated 10 out of 10 by R.T. Colton RV

Had a great experience picking up our Allegro 34PA. Everyone we met was very friendly and accommodating to our needs. Mason was great explaining everything and showing us how to operate all of the features in our new rig. Binoy made the financial paperwork as painless as possible and Billie Jo made us feel right at home. Thank you for making this a very pleasurable experience.

Report a concern   December 12, 2017 — Rated 9 out of 10 by A.M.P. Colton RV

Bob in Services gets 10+ in my book

Report a concern   December 11, 2017 — Rated 10 out of 10 by D.W.E. Colton RV

Craig, our salesman, was honest, supported us, and was extremely professional.
Mike, our finance closer was terrific.
And Shawn, my orientation guy was extremely knowledgeable and made the whole acceptance process perfect.
Thanks to all of the Colton North Tonawanda staff for making me feel as a valued customer.

Report a concern   December 8, 2017 — Rated 10 out of 10 by R.R.R. Colton RV

Sara she's great!

Report a concern   December 7, 2017 — Rated 10 out of 10 by R.S. Colton RV

Maintenance on my bus was completed in a timely manner.The service manager was very respectful. There was a slight confusion regarding the holding tanks but was handled in a proper and professional way. Will have my bus serviced here again.

Report a concern   December 6, 2017 — Rated 10 out of 10 by M.C. Colton RV

Decent people. Take good care of customers.

Report a concern   December 6, 2017 — Rated 10 out of 10 by M.P.W. Colton RV

The staff at Colton RV is amazing! Every step was handled by a separate department professional that were very friendly and knowledgeable in their field! In our process there were eight people involved in our deal, from the minute you walk in the door and are greeted to the young man who delivered our trailer to a muddy lot the day before a snowstorm everyone made us feel like like we made the right choice buying at Colton RV!

Thank you to all!
Mike and Linda Last name removed

Report a concern   December 6, 2017 — Rated 10 out of 10 by R.M.C. Colton RV

Willing to work with e to get rv fixed

Report a concern   December 4, 2017 — Rated 10 out of 10 by B.M.M. Colton RV

Decent variety of new and used RVs. OP location accessories is very small. You are expanding there.

Report a concern   December 2, 2017 — Rated 9 out of 10 by R.J.C. Colton RV

Go over the coach better before the customer arrives. The fireplace for instance had to be diassembled and fixed. When we were being shown the unit and turned it on it began to smoke and the "flame" froze.The whistle coming from the dash area was well known by your service staff but they did not check to see if the foam was applied correctly at the factory before we got there. Little things make a big difference. Also, we had an appointment for 11 and did not get started until after 12. I know it was a busy day but an appointment is an appointment. On the upside, since we had a whistle we came back and spent the night in the parking lot. When the entire coach went dark due to an error at the Tiffin factory the salesman Paul went well above and beyond by coming out at 9 pm and working until after 10 to get us 12 volt power and heat.

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.S.R.I. Colton RV

Everything was first class and the whole process was as smooth as anything I ever purchased. From Mason to Binoy I can’t say enough about them.
Keep up the great work.

Report a concern   December 1, 2017 — Rated 10 out of 10 by P.C. Colton RV

Good personal contacts!

Report a concern   November 30, 2017 — Rated 10 out of 10 by K.M.R. Colton RV

We enjoyed the personal attention. Craig, Paul, Mike and Mason were fantastic.

Report a concern   November 29, 2017 — Rated 10 out of 10 by L.T. Colton RV

Everyone I’ve dealt with is very polite and professional. I went to a lot of RV dealerships and this one stood out. I tell everyone that asks me about my RV to go to Colton RV.

Report a concern   November 22, 2017 — Rated 10 out of 10 by N.A.J. Colton RV

Friendly people & great work ethics

Report a concern   November 20, 2017 — Rated 10 out of 10 by K.B. Colton RV

Your staff is phenomenal. They sell your product before your customer even realizes they are shopping. How? By being friendly, helpful and knowledgeable. They return calls and research questions. Your staff extend them selves and make your customer feel comfortable.
P.S. The cookies and coffee are a plus!

Report a concern   November 20, 2017 — Rated 9 out of 10 by R.L.J. Colton RV

your supplies that are avaialble

Report a concern   November 17, 2017 — Rated 10 out of 10 by M.F.D. Colton RV

Reliable, friendly service

Report a concern   November 16, 2017 — Rated 9 out of 10 by L.F.G. Colton RV

service is ok and very friendly

Report a concern   November 16, 2017 — Rated 10 out of 10 by K.K. Colton RV

Great people

Report a concern   November 16, 2017 — Rated 10 out of 10 by N.A.J. Colton RV

Your people are extremely friendly and helpful. Everyone treated me as family. My Rv was given to me in beautiful condition.

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