Customer Testimonials
Every one was very helpful and professional š thanks
Your staff:
Lawrence
Alex
Rueben
James L.
Chuck
Abbey
Zach
Margret
Your service department was very knowledgeable and helpful. Your parts department is well stocked with necessary RV items.
Service department was very efficient and communicated well. Quick and easy to repair the trailer. Only complaint, and it is 100% unavoidable given the industry and current job market, but it took two months to get our camper in for repair. Again definitely not Coltonās fault. And once it was in for repair, we got it back in a week, which was amazing and unexpected. Definitely look forward to using their service department in the future.
We had a great experience from start to finish with the purchase of our new trailer. We would highly recommend Colton RV to anyone interested in the purchase of a new or used rig. This was not the first trailer that we have owned but the difference in the purchase experience between the previous unit and this one was night and day. From start to finish top notch service, follow up, and quality..
Good job fixing the several issues our Rv came in for, and in a timely manner so we were able to go on our planned camping trip.
Well Nazareth people are wonderful, kind, and mostly funny š
This was our 4th RV purchase - 1st at Colton RV - and the concept of camping overnight onsite on the day of delivery was something we have never experienced before. What a great idea !
It gave us an opportunity to try out everything ourselves, and not just in the walkthrough, and speak to the staff in the morning with questions.
I highly recommend Colton RV and would encourage buyers to take advantage of the overnight camping offer.
Eric B - Queensbury NY
you had a lot to choose from and helped me with parts.
Convenient location
You always have parts in stock. Your staff is always helpful and friendly.
great service , great staff
Very helpful & the job was done in a timely manner.
Everyone is very friendly and helpful.
Always quick to respond and great customer service
The staff was very accommodating, they were able to get us in on short notice and fixed our problem.
Customer service Iāve received via phone with service and in person with Harvey has been very helpful.
Easy to work with and process was streamlined
HARVEY
I absolutely like the products especially the one I bought. We bought a starter package and a couple of daubers for the outside that werenāt put on and the camera I bought did not get hooked up inside the truck, so not sure what happened with that. Installation was included
You seem to have what I need when I need it.
Quick , professional an friendly
It comes down to people. Eli and Robert really made the experience easy, fun, and stress free. The facilities were great and my son was treated to games and distractions so we could make a great decision. Thanks to these guys for making our buying experience so positive.
There were great, affordable options for people who donāt want to spend a lot with a brand new RV. Itās a great entry into having an RV. Chuck is the man, the myth, the legend! Erin and the loan officer (forgot her name) were also great to work with as well.
Finally, I got good and timely service. The contact I had with the customer service associate was exemplary
The friendly atmosphere
I like that you can text and email docs vs. old school faxing and phone calls.
The staff is always willing to listen and help.
The customer service was awesome
The Airstream brand. Weāve had no service experience.
My wife and I had a great experience at Colton RV, specifically the North Tonawanda location. Daniel was our salesperson and was fantastic to work with, along with his team of experienced managers and parts personnel. The inventory and building was exactly what you would expect and it kept my kids busy for a solid hour, while we worked to review and buy our new camper.
I would recommend Colton RV to a friend or family member.