Client Testimonials

Very courteous, on time, good job.

The guy

On time very clean carpet

Service was excellent!!😊

John Jackson was fantastic! This is the second year that he has cleaned for us. We repeated because of his performance last year. He was quick, efficient and our carpets look like new.

Jordan was very professional and did a super awesome job on my mom’s carpets. They look brand new. Jordan was super nice and polite. He did his job and still took a little time to talk to us.

The customer service and in-person service were above and beyond. They make you feel that they want your business (which seems lost by many companies today). Very friendly and made us aware that it was important that they did a good job. Second time using ZEROREZ and will be using them again in the future.

Great communication and quality of work! I was out town the weekend our service was scheduled and the company was very flexible and accommodating to make sure all communications also went to my mother in law who was going to let them in and out of the house for me. They left everything super clean and neat and I can already tell a huge difference in the air quality in our house! Prices were extremely reasonable and they had a nice spring special running when I booked for an extra $100 off a service booking. My only reason for not giving a perfect 10 is because there was one small vent that seems had gotten missed, but still had a great experience with ZeroRez and would definitely recommend them and book services with them again. Thank you ZeroRez for helping our family breathe easier!

Prompt service, reasonable pricing, polite service technician who did a great job.

Treatment worked well and your staff was polite, on time and worked hard. Would highly recommend.

Staff was very friendly and attentive

Technician was professional, prompt, efficient, knowledgeable and friendly.

Technician was friendly and answered my, I’m sure, annoying questions with patience. Nice guy.

Austin was great. He called me to let me know when he was coming which was great because I could get the dog put away. He came right when he said he would. Came in and explained everything beautifully, I understood everything. We did a thorough walk through of the house and I showed him a few problem spots. He was done SO quick! He got the problem areas out as well. The house smelled amazing and my carpets look great. We will definitely be using zerorez again.

Awesome job all around!! Couldn’t be happier with the results!!

Every service person you have sent has been on time, knowledgeable. They took their time going over the job and the estimate. They make sure everything is understood and done in the way I want.
I have used your company for 3 years and will continue to do so as long as you staff your service this way.

Our carpets have never looked better! Lance provided outstanding customer service. Zerorez has come her multiple times over the years, but Lance exceeded our expectations. He was training a man named Micha. Lance was enthusiastic not only doing the work but training Micha. Hopefully someone higher up sees this and gives credit to this exceptional employee.

Our technician, Jordan, was tremendous. Prompt and very thorough. He explained the process clearly and was very helpful.

The gentleman that came was simply AMAZING. Super kind, respectful and hustled to do the job he came to do! You sell a commodity product but he made the difference!!!

Efficient, informative, explains the process !

Saige was very professional and handled our duct cleaning efficiently. The entire process was very streamlined by the service technicians, and Saige made sure I was well aware throughout and made it a point to address all my questions.

Unfortunately, our first appointment had to be canceled after Saige inspected the conditions and discovered we had a few access issues. Despite the last-minute cancellation, Saige handled the situation very professionally. He thoroughly reviewed everything that needed to be done in advance of our rescheduled appointment, and he made it a priority to fit us into the schedule just days later since my wife is nine months pregnant and a prompt reschedule was important to us.

Saige is a great representation of your company and deserves the positive recognition! This is the first time we've used Zerorez for any service in our home, and it was a great first experience!

Excellent service. We had rugs and air duct cleaned. We were very pleased with the results. Service men were very accommodating and professional.

We had a difficult stain in our new home primary bedroom. We're delighted to report it is GONE:)

The website is easy to navigate to schedule online. Reminders by email and text. Friendly and knowledgeable service. Tech did a great job, much better outcome than expected on our 30 year old carpet.

The technicians went above and beyond and they were so friendly!

Trent the technician was very helpful and professional. His customer service was great and our carpets look great! Thanks!

Carpets are always clean and not too wet. The guys are always friendly

Professional, courteous.

Polite organized. efficient

Your promotion for 3 rooms then do the hall for free caught my eye and sounded like a great deal. I have used your company in the past and the tech was awesome and professional. And he did a great job making my carpets look new again, as kevin did this time.