Client Testimonials

Everything went well

Coupon, zero residue, good job by worker, and no harsh chemicals.

Remove stains

Friendly, efficient and did a great job.

Great service friendly worker great job!

Professional, communicative, timely, fast.

Service was done quickly, professionally, and well.

Great service from Lance! Prompt, efficient, did a good job removing stains, and left the carpet nearly dry. Will definitely use Zerorez again.

We liked the professional cleaning service. Our techs did a great job.

Brandon Deardorff did a excellent job explaining details of Zerorez. The area rug looks great. Also purchased a rug pad on his recommendation. Very satisfied. First name removed

Very professional!

Professional services and little chemicals

The rugs look great and the two people who were here cleaning my rugs were extra careful extra courteous and just extra. It was a great experience all around.

Great job, tech was polite and explained everything to me.
Will use again.

Lance was a great representative of Zerorez. He was very upbeat and personable. We will definitely request him again the next time we need the carpets cleaned. The carpets are spotless and we are very happy with the service. Thank you!

Responsive staff, excellent work, professionalism.

Prompt
Knowledgeable
Friendly Staff and workers

Wonderful job by all technicians. Prompt/efficient service. Friendly, polite and professional technicians. Knowledgeable and the results show. Thank you very much.

Very efficient and clean. Yes, I will use again and recommend to family and friends. Great service professionals too, liked them very much.

Great service! The guys were friendly and very informative when I had a question they were also Courteous of my home while they were here. I’m so happy to be breathing clean healthy air!

Prompt service, good cleaning and our technician (Paris) was friendly and professional.

Impressed with the results

Did a great job. Timely and professional.

The technician was propt, friendly, and answered all of my questions for me. He added on services that I asked for last minute with no issue. Great experience!

Very professional staff. Will use again

I thought that the staff at Zerorez was very easy to work with. The technicians were thorough and even offered us an addtional service at no charge because of the challenges we faced leading up to the actual appointment. Connor in particular was great. The only two issues/comments I have regarding our experience were:
1. We needed to have asbestos abated before service could happen. There was confusion on what specifically needed to be abated because the technician shared the details with my wife, who shared them with me, and I shared it later with Vadim. Unfortunately, part of this information was lost in this game of telephone. My understanding is that referrals to Vadim happen on a frequent basis. In order to make the process as smooth as possible, perhaps Zerorez could create a simple form that they complete indicate where specifically everything needs to be abated (uploading photos too if needed) and then the customer gives that form to Vadim? That way it reduces the chances of the incorrect information going to Vadim.
2. We were given the choice of either having the vents removed or have the cleaner go through the vents. I originally, and naively, thought that the difference in the cleaning would be significant if the vents were removed. However, we realized that several vents were not secured to the wall properly and damaged the wall when they were returned. It would have been nice to know that, in Zerorez's professional opinion, the cleaning was pretty comparable when keeping the vents on as opposed to taking them off (and damaging the wall).

This is the second time that zerorez has cleaned my carpeting. I was pleased both times with the outcome. The technician, Anthony, was knowledgeable about carpeting and upholstery. Special attention was payed to the areas that I pointed out. I couldn't be happier.

Dave Maruscak is an excellent technician! He was on time and explained everything he was going to clean and asked us if we had any other questions. The carpets look fantastic! Dave was very professional, knowledgable,careful, and friendly! great job!

Ease and flexibility of scheduling. Professional and courteous personnel.

Zerorez was recommended to me by my daughter and I’m very happy with the results!
The job was completed quickly, neatly and my area rugs look beautiful. I will definitely use Zerorez again and will recommend to others!!