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4402 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Justin was our carpet cleaner, he did a super job. Very polite and personal. First time trying Zerorez. I was most impressed when my carpets were dry and we could walk around in about six hours. Zerorez also messaged me several times about the upcoming appointment.
Thank you!
Knowledgeable and friend staff. Thorough.
We had our carpets cleaned in our home on March 5th, and after having a couple days of looking at the carpet you could hardly tell it had been cleaned. I reached out to Zerorez and the gentleman on the phone told me to text photos to their lead technician. I was never rude or disrespectful and sadly never had anybody follow up after sending those pictures. Perhaps my expectations were too high, but the job performed is not worth $168.
He did a great job.
Check your reviews. I put comments and pictures there
The technicians were friendly and informative, and the rugs looked great when they were done.
Our carpets feel like new again. Our technician was very friendly and knowledgeable. No pushy ad on sales tactics. The whole process was great. Highly recommend.
Knowledgeable and helpful. Detailed and fast.
Friendly and helpful customer service. Flexible schedule and how amazing the carpets feel after the cleaning.
Prices are decent , technicians are very good and quick drying.
The service was great! He was very informative and helpful in explaining what we could expect from our carpets. Managing expectations. Have already recommended you all to my family and friends!
Our technicians Brandon and Justin did an excellent job. Personable, efficient, skilled, and thorough. We appreciate that Zerorez costs only a portion of what other local companies cost and does outstanding work. We are very pleased!
Courteous, knowledgeable technician. Quick try.
The products seem to work very well. My carpet looks great. CJ, the tech , is outstanding. Explains what he is doing g & why. Has excellent people skills. Worked in a very efficient manner.
Amazing service!
Epic job on time quick and personable
Did a good job and was very knowledgeable. Carpets look great.
Clean, efficient, no residual odor, great rapport with the employee.
The two men who came to my house did an excellent job. The were on time, friendly, and I was very happy with the outcome.
Simply great service!! Took the urine smell completely away🙂
The gentleman cleaning was great and professional.
Carpets look great
Hands down best carpet cleaning service. The carpets always look, feel, and smell great. I love the spot treatment for in between cleanings. It is especially helpful for pet accidents.
Quality. Affordable. Exceptional Customer Service.
The technicians showed up on time and were very professional. They did a great job cleaning and carpets.
Excellent results.
We have multiple rentals and always very thorough, get out the impossible stains, always verify before doing anything additional and explain charges.
After the carpet fully dried, we can still see a lot of the stains that we hired you to handle in the first place. The last time we had our carpets done Service Masters got the stains out way better and overall we had a brighter / cleaner carpet. But we paid almost double for you guys and got disappointing results.
Carpet is very clean and dries quickly!
Randy was very informative about our carpets and the shape they are in, which is old. He went above and beyond doing a thorough job cleaning them and we are very happy with the results. We would highly recommend Zerorez and Randy. He was very nice and friendly too which is always a plus.
Great value for the price
Fast, efficient, and friendly