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4362 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient service with good recommendations.
The technician was awesome
I asked to get the couches cleaned and they didn't bring the correct equipment. So we couldnt get the couches cleaned.
My tech was professional and knowledgeable and did an amazing job
Good explanations, friendly and respectful employee, thorough job, good offer was available. Was accommodating when asked to do rug as an add-on last minute.
The young man was very kind and did such a good job. And was fast and the rug was not soaked and dried overnight like he said. Out standing young man..
I am thankful to have him do my rug.
Mrs. Becker
Good service
I recently had the pleasure of experiencing the impeccable service provided by Bob with Zerorez and I must say, I am thoroughly impressed. From scheduling to completion, the process was seamless and efficient.
I appreciate that Zerorez uses eco-friendly products and methods. As someone who values sustainability, it was reassuring to know that their cleaning solutions were safe for my workplace and the environment.
Overall, I couldn't be happier with the service provided. If you're in need of a reliable and effective carpet cleaning solution, look no further. Trust me, you won't be disappointed with the results!
Easy to schedule with a quick turnaround time. Knowledgeable friendly tech and my carpet looks amazing!
Carpet and sectional were clean and soft to the touch. Duncan explained all the service and was quick and professional. He even provided a little education on carpet care.
We will use Zerorez Eugene again.
Carpets are clean and technician was very knowledgeable, professional and super personable.
The employee who helped us was very thorough and polite. Wonderful customer service.
Enzymes!!
Keeps the wetness and the wet smell down…
Great people. Great service. Great deal.
The service and attention to detail we received, was excellent. I look for every business to adhere to high standards and provide quality service while at same time a completive price. We received both and are very happy with the results. I would recommend their service, and the technician that came from Zerorez Eugene Randy was top shelf. Make him a manager, so he can train others on how to do an excellent job.
Generally, you only have one time to make a great impression. Randy, was on time, provided a thorough cleaning, and even went a step or two above which we recognize and more importantly appreciate.
Thank you, we look forward to receiving the same service again soon. Send Randy or someone that he has trained.
Great service, value, technicians and product. All around great experience every time! Thank you Zerorez!
Professional from the moment he walked in, Randy never slowed down and provided a great cleaning service.
Prompt, professional, good customer service from the technician.
I was charged for work not done. Straight forward issue. No attempt made to remedy.
Very personable and knowledgeable technician. Excellent attention to detail. Provided information about recommended services and future options. Appreciated his advice and services. Happy with results and would highly recommend!
My carpets look amazing after! Great job.
The stain remover I keep in my cupboard works wonders on those pesky spots that show up and they don’t come back. The cleaning of my carpets are done with great care and results. I have been using Zerorez for years with complete satisfaction.
The technician was knowledgeable and gave clear advice on how to get the best result for the money. I would definitely hire them again.
The technicians I have gotten recently both CJ and Duncan have been super awesome and the cleaning has been pretty effective. I was impressed with both of their thoroughness and how personable they each were.
The pricing is a bit steep is the only reason I don't put 10/10 but this survey really sucks. It's tricky because it makes the entire rating based on whether you'd recommend to others when I always expect there to be additional questions like how great different aspects of the service were. Anyway, great service, great techs, great product, but could be more affordable.
Thanks!
Quality results. CJ was friendly, professional and knowledgeable
Easy to work with, great communication, did not try to oversell, great cleaning service
Everything! We felt the service was good and the cleaner worked hard to get rid of spots we had from my wheelchair. Thank you.
Fast
Smells good
It was our first time using it and we were really surprised at how efficient it was! The tech also shared great information with us about maintenance.
Great service with great results!