Patient Testimonials
They called me back quickly and didn't make you wait in the lobby for too long. Doctor was in the room quickly, all within a reasonable time for appointment. Office was clean and everyone was friendly
Doctor and staff are friendly and efficient. We were very happy with our follow up visit
Dr Hastings is the reason my family seeks care and treatment from JOI. His expertise is commendable. He imparts knowledge without pretense and provides shared decision making with evidence based medicine.
The staff and Dr Smith are wonderful
That they are willing to listen and take the right step to treat your injuries
How quickly they took me
Good people. Efficient
Very punctual and great staff
Professional, friendly care
Prompt, caring, thorough
Dr. Hastings is great.
Everyone was friendly. The Doctors knew their speciality, professional and direct.
Doc was extremely knowledgeable and seemed to enjoy his work. Love the staff and I would definitely recommend Dr. Smith & JOI
I like boyh physicians I've see.
Excellent doctors giving the best possible care for their patients.
Complete professionalism. Compassionate. Very thorough. All options are explained in complete detail. JOI has my absolute trust.
Phone girl! Dr and staff
Great doctor and staff!
The staff if friendly and informative and Dr Smith is engaging and explains options and procedures and he did not push immediately for surgery.
All went very well -- with one exception. When I initially scheduled my appointment, it was not made clear to me that I would need to provide X-rays, reports, etc. from my ER visit. It never crossed my mind that I would have to provide these documents with all of the "Portals," On-line Charts, etc. -- I assumed that JOI would have easy access to these documents/reports. Baptist Hospital ER was able to get the needed materials to JOI literally minutes before I was seen by the physician. My visit with Dr. Keller was excellent.
The orthopedic staff was superb, only place I would go to for any orthopedic condition.
The professionalism.
No complaints.
I’ve been to yall many times over the years and always received good results.
Staff were all very courteous and professional. Answered all my questions.
staff very fast and efficient and doctors.
The doctor was very direct and clear.
Not rushed, everything explained fully. All options covered.
Dr. Keller was very thorough and patient
Professional. Timely. Strong communications and follow up! Name removed