Member Testimonials
Classes offered
Clean and not overly busy
Friendly staff and clean and very good facilities
Best gym ever. If the locker room looked like Northville, it would be game over
Love the classes, the instructors are very helpful, welcoming, and encouraging. Front desk staff in the morning is the best!
Able to get in a get my work out in and leave
I like the environment. Friendly people and I don’t feel judged only welcomed.
The overall faculty has everything you need. The staff are friendly. The trainer's are knowledgeable abd keep you motivated and confident.
Free weights are good. Friendly staff.
All personnel are friendly,trainers are excellent.Billie Nicole Howie ( trainer ) helped me from a walker to walking without a cane.God bless her.
The selection of machines. Very nice staff.
I've been a member since 2011 and always recommend this gym. Friendly staff, clean gym, free classes,any machine you could imagine. Also, staying open during covid was AMAZING. I would have turned into a potato if it weren't for you folks. Thank you!
Clean and friendly place to work out!
Ladies only exercise room. Ease and cost included in membership classes. Pool, sauna, hot tub clean and working !! Clean facility. Love the class instructors in Novi !! Basketball court! I don’t play but like watching the pick up games.
Badass interior design. Just recommend some machine repositioning so you’re not staring at people when looking straight ahead (like the single hand curl machine by men’s lockerroom and the cable fly in the corner near cycle room, for example)
Overall the gym is very good. The men's locker room showers are not being mechanically serviced. The glass doors need attention, and the shower heads are clogging up and need service. The switch on the bathing suite spinner is on it's last legs and needs attention before it dies completely. In the gym the water fountain has been out of service a long time. Mechanical problems don't seem to be taken care of very quickly. It's even worse at the Novi club.
Everyday cleaning is great at the West Bloomfield club. I think the standards need to be a little higher with regard to mechanical maintenance.
Also, I raised concerns about the music volume. I'm not sure if this was addressed but it seems that most of the time the music volume is lower. The music level should be background not intrusive. Most people are wearing headphones if they want high volume. The rest of us want peace and quiet.
Thank you for asking.
The instructors
Staff is nice and helpful, the people are nice and respectful when others is working out
I enjoy water aerobics and the pool in general. The staff are always friendly and helpful.
The Employees are very helpful when I need to make changes to my membership.
Agreeable customer service and clean place.
Clean Gym, great location, friendly staff. my major complaint is that there is no refreshments there in the food court. It never opened. I would so like to get a smoothie or healthy snack after working out, but it has not appeared as yet. Too many delays. That would be my major complaint about the Northville gym where my membership is.
Facility is clean. Staff is very friendly and accommodating. We love our trainer - very knowledgeable and able to tailor our program to the needs of an older crowd like us. I walk with a Cain - members and staff are very helpful opening doors etc.
Cleanliness and classes
Classes - Bodypump, core, Zumba, strength development, yoga, combat - the quality, variety and choice.
The friendly staff, the classes are amazing. Thr location is clean, I higly recommend Powerhouse West Bloomfield.
I like the extensiveness of all the services offered at powerhouse, there’s a lot of machines and there’s always a machine I can use
everything thank you i am happy now for a bit
Powerhouse in West Bloomfield has a huge facility with all the equipment you need to get in shape! There also a huge variety of exercise classes included with membership. Love my gym!
Everything but the rewards program it never worked for me