Guest Testimonials
Everything
Theater is always clean. We have a great experience. Love the popcorn always.
Services and conformity
Enjoy how easy it is to obtain my tickets. The cleanliness of the movie theater. I like that the drinks and popcorn are always ready to go.
It's near where I live. Plenty of available parking. Easy to use the self-serve kiosk to purchase tickets. The theaters are clearly labeled. Seating is clean.
I love everything about my Santikos locations. I especially love the comfortable seats
Go out of my way to go to Santikos and tell everyone to go watch movies at your theaters
Everything
we had a great experience
I like the fact that when I did have a problem with our experience these santikos Galaxy director reached out and made it right which spoke volumes.
Though my food came out burnt (and unfortunately, I ended up getting sick from it later), when I took it back to return it the cashier did not offer to make it again or apologize for the inconvenience, she did refund the item.
I purchased another item, not fried. Shortly after, while filling my popcorn bucket, a lead or manager approached me. He asked how he could make the situation better and apologized for the initial return not being handled the way he had hoped.
Things happen and I understand service and food may not always be perfect, but he did the best he could with the situation he was faced with. Kudos to him.
I will be a return customer, no worries. Perhaps a little extra training for the front staff may be helpful, in the event they get this same situation again. God bless!
The customer service the hospitality
Food food food!
Everyone was friendly and the theater was clean❤️
Costumer service is great
I enjoyed the acceptance of student ids and able to get in and enjoy the film
I love the customer service and how friendly everyone is! The food is some of the best theater food I’ve had, compared to AMC and Regal Cinemas. I love ya’ll’s cheeseburger combo. It’s also great that you guys serve draft Shiner as well!
The auditorium itself is AMAZING. The sound quality is always great and the picture is great too. I never have to complain or get out of my seat during the movie to ask to turn the volume up. The surround sound is very noticeable and really immerses you in the film.
I love the aesthetic of Santikos Galaxy as well and the 80’s music that plays. Overall, ya’ll have some of the best movie theaters in San Antonio and I always look forward to coming to see a movie at Santikos!
Great food clean
My free drink with my points
I like that the theater is always clean and staff is attentive.
I like the way all member greet us and make sure if we have everything for the movie also enjoy how the food and popcorn is fresh and I enjoyed the comfort of the chairs and enjoy the sound of the movie
I liked how fast and quick I was served and food was delicious my family had a great experience
The entire experience was smooth from start to finish—getting tickets was quick, easy, and completely hassle-free, which made everything feel convenient right away. The seating was just as impressive: incredibly comfortable, spacious, and perfect for settling in and actually enjoying the movie without constantly shifting around. It really made a difference in the overall experience and made the visit that much more enjoyable.
We loved the movie, it was so educational, cute and very funny.
We had a great experience as always, we had to visit a Regal recently due to scheduling conflicts and remembered very quickly why we stick to Santikos! Thank yall for being awesome!
Very comfortable to seat and nice cleaning. My kids they always choosing this place and we enjoyed.
Everything was great from seats to
Concessions. Just wish the Santino’s movie lovers programs would throw in a few arcade credits as points also!! But Great time.
Good service and very nice crew members
Great service at the concessions. Love the combo meal options that are available. I always have a great experience at Galaxy and in Cibolo.
Me encantó la película