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Guest Testimonials
Customer Service, was outstanding and reached out to help make things right. Can wait to Avatar: The Way of Water.
very friendly and always helpful , clean
Military Monday
Theatre seats and concession.
Really don’t like like paying 20% of admission to pre-book specific seat.
Workers we interacted with were kind and funny. The theater was clean and comfortable and the movie(Violent Night) was very well done!
The buttery popcorn is better at Embassy.
1. Seats comfortable and provide privacy.
2. Not crowded.
Great Customer Service, Clean and Safe Environment, Great Movie Selections, and AWESOME Popcorn that does not have Too Much Salt!!..:)
Its good. Would like more food deals and free ranch and buffallo sauces.
Friendly staff cleanliness affordable
The app is easy to navigate.
Really enjoy the VIP area with food and drink service.
I love the mezzanine but do not like having my small purse searched for no reason.
Comfortable temperatures in the theater
Clean and comfortable
Shawna was very quick to answer our concerns and address our feedback from our experience. We have been long time Santikos customers and we truly appreciate when our expectations are exceeded. Thank you Shawna for taking care of us, we truly appreciate it.
The consistency of customer service and quality of theatre when it comes to cleanness and comfortability
Shawna was very nice and helped fix the issues we experienced. Just goes to show how much the company cares about its guests.
I loved the seating, the sound audio quality, and overall experience from ordering food to walking into the theater room! Out of every theater I've been to here in San Antonio, Santikos has always been my #1 choice!
Love the holiday movie experience! Wish they would do it all year with other movies to be able to see them for the first time on the big screen.
Big IMAX screen + loud sound. The new chairs are nice too.
everything
Tye Customer Service manager that we routinely see when we need help is your biggest asset!
Employees are amazing
A Great theater .The employee like Robert Palacios and Eddie have huge knowledge on all movies .
Great seats and sound
I love Palladium, it's my favorite theater. The option of enjoying the Mezz it great for my Wife and me when we're kid free.
Clean
Just an all around pleasant experience

Cleanliness employees helpfulness choice of movies.