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Guest Testimonials
Easy
The staff was so helpful. I was on crutches, and someone carried my drink and popcorn for me. She also showed me the IMAX elevator to get to my handicapped seat on the top row. She was a relatively new employee from a different location. Promote her! She loves Santikos.
It was an awesome experience. The kids and I enjoyed the movie Super Pets . It was a fun night with the family. It was very clean and the Santikos staff are very friendly employees. Thank you very much for an enjoyable movie night.
The customer service that you get from palladium is something special that you can’t get anywhere else, I would even say it’s worth going for just the seating alone Palladium has the most comfortable seats in any movie theater.
Clean
the clean atmosphere in the actual theater, the drink station can be dirty, sticky and gross at times, but every santikos theater is very clean
The concessions lines were much longer than anticipated. There must be more than one line open during operating hours to avoid this. thank you!
We enjoy the setting and comfort of the theater.
Great experience
Excellent follow up per the manager of the Santikos Palladium Theater. Appreciate the guest services. Thks, MH.
The cleanliness, especially for being such a large venue. The staff at the concession area saw a line forming and quickly opened another register. Thank you!
I like that everyone there was friendly and that the movie theater was staffed properly.
Clean, good customer service
Everything went smoothly and the experience was great.
Clean, good service, comfy, high quiality cinema
Clean. Friendly staff.
It is always clean and the staff is friendly. The seats are comfortable and it’s an overall enjoyable experience.
Seating
Very clean. Super comfortable seating. Huge screens!
Everything
Always a great experience. Love their support of the San Antonio community!!!
Great screens and friendly staff. I also really enjoy the movie-themed drink menus.
Santikos never disappoints! Awesome customer service and food options. Forever a me member ❤️
Comfortable seats. Cup holders and trays.
The theater was clean.
Well organized and comfortable. Great movie experience. Very clean location
I just love the theatre. I live in Kerrville, and it is the most convenient for me driving in on IH10. I just wish that it showed the artsy/independent films I like. I used to go the the Bijou all the time to see those. I will go to the Embassy, but it is certainly not as convenient for me.
Seats, reserved seating, good service, good food and drinks. Family friendly
Professional staff & clean facility. Great movies.
I love Santikos especially the Palladium!

Even though they were out of hot dogs, because of a party of 15-20 people were ahead of me. The staff were fast to get another batch ready. I was extremely happy to see their customer service and professional attitude at work. I didn’t mind waiting because of their attitude. Thanks