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Guest Testimonials
do not charge the one dollar fee for reservations on line
The comfort of the chairs n space. Also how awesome is it to grab a drink or beer n take it to your seat. Love it!!!!!!!!!!!
Ease of buying tickets and selecting my seats
Theater is always clean and free of any sticky floors. Staff is friendly and helpful.
We saw a movie in imax after the movie there was noone to collect the 3d glasse5. And the restroom s smelled.
It was nice and friendly staff
Food! Cleanliness but parking needs a lot of help!!
Most everything!
Always see IMAX or VIP, this is the first time I used DBOX and me and my kids loved it!!
The Palladium does the best it can to have a clean environment t and its staff is there to help as soon as you need them
Keep up the good work
I enjoyed the theater. There was plenty of space to get around other viewers. It was not a very busy evening. There were plenty of employees to take care of customers with pleasant attitudes. However, the pizza and cookies left much to be desired.
Movie selection
Friendly staff. Ticket taker Lawrence is an asset to the theatre.
The whole environment was awesome. Great sound, best visual effects. All were great.
Best theatre in San Antonio. Quality, service and just the great feeling of going to a good movie theatre.
There was music playing and it seemed like everyone was having a good time.
Awesome service!
reserved seating
Employees are very friendly and helpful.
I like that the theater is always very clean and that we get unlimited refills on drinks!
This is a test. Please let me know if you get this.
Ernie
It is a whole entertainment concept. Very good sound and image, incredible 3D effects
Clean theater. Comfortable seats.
Different ways to obtain your tickets and assigned seats
It was great, but would have liked more seating choices to see Jurassic World.
cleanliness
Clean and professionally run.
It's always clean, seats are roomy, plenty of showtimes to choose from
Not sure what happened, I thought I would get to another screen but I'll just put my comments here. I went to see Jurassic World today at the Palladium. I do enjoy taking my family to the movies as that's our getaway especially in the summer time. I do like that I get to choose seats in advance. Today's was not so good of an experience. The lady sitting next to me raised the arm of the chair since she needed more room to fit properly. Then she proceeded to constantly check her phone during the movie. It was very bright and my son who was sitting further down from me said "no glow please!". My daughter who was sitting next to me also commented about her phone constantly being turned on. Besides taking up room on "my side" the phone wouldn't stop. I did ask her to please stop because she also kept talking to a young man she was with. I then left the theater and brought up the situation to the ticket person. She told me all I could do was mention it to the lady. She also told me I can find someone else in a white shirt to tell since there was nothing she could do. OK I went back to the theater. After the movie and enduring more talking from this lady, I went to the customer service desk and I told him that I did notify the ticket person and all he said was that she couldn't leave her post and that I should just tell the lady something. I told him he should tell his staff to monitor the theaters just to check. He said he would let people know. Again, OK, but it shouldn't be up to the customer to rectify the situation. I paid for 4 tickets not to mention popcorn and drinks. I didn't pay to have my seat partially taken and to constantly endure the brightness and glare of someone's phone and their talking. We always go to the Palladium this was just a disappointing visit.
The theater cleanliness, advanced seating selection.
The theater is big and has a lot of amenities. It is still very expensive to attend but at least the experience is wirth the cost.