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Guest Testimonials
Santikos as a whole has always been my go to choice of theaters because they have excellent service as well as top notch movie theaters. It's truly like no other movie experience.
fast service
Environment
Everything- from the options to purchase tickets in advance to the clarity of the movie viewing and sound, and the cleanliness of the Palladium
The valet parking, food menu and bar
We are not from San Antonio but had a wonderful experience at the Palladium. Amaris Rodriguez has superior customer service and treated us well and with respect.
The theater was very clean and the staff was friendly.
Very likely to visit again and recommend, but I don't think you should penalize military members that are also reward members. I don't see any reason we should not build rewards for our purchases just because we use our military discount. We are still spending money and should be able to build points/rewards based on what we spend at the discounted rate.
The ticket seller and the "popcorn guy"! Both awesomely friendly!
Overall hospitality and ability to take wine or beer into the theater.
Facility, sound, projection are excellent.
Theater is always kept clean no matter how full
it is.
Santikos Palladium makes the movie experience even better. Options are always good and Santikos Palladium gives you plenty of options. Santikos Palladium equals quality in my book.
I love being a rewards member. Love the spacious seating and that its reserved! Love the refreshment options too!
Great food and movies!!!!!!
I needed to exchange tickets that I bought using the Santikos App. I spoke to a manager at the Palladium theatre and he quickly and easily changed my tickets and assigned seats and told me that my tickets would be available for pick up when I arrived to see the movie. It was a simple interaction.There was no haggling or any difficulty getting what I asked for.
I love how you guys always raise the bar in satisfaction and expectations . Thank you for the service and quality. I'm really impressed about proceeds that go to charity
The audio and video experience is really awesome.
Very comfortable theater!
It"s Great
The theaters are clean. The bartenders are nice and attentive. The food is very good. And the viewing experience is great!
The theater is always clean and comfortable. The food is good, and the employees are friendly.
The varation of what it offers
Love the kid friendly environment!
easy access to theater, comfortable clean theater and helpful staff
I love everything about Santikos from the cleanliness to the Dbox. The staff is great and the customer service is second to none. We plan on being back this weekend. Two thumbs up!!
How the theaters cleanness and friendly atmosphere
There is no comparison to the imax experience.
First of all I want to say that I love Santikos and I have been a loyal customer for a long time. My past experience was great Mr. David Medina does a great job by training his managers like Eli Perez to treat customers like myself with great customer service. Eli did a great job greeting my wife & I with great eye contact and very attentive with our order of food and movie choice. He also make sure that movie area was very clean like the dinning area and the customers restrooms. So great job and my wife I will be going back for more movies. Thank you again Mr. Media.
Santikos provides the best theater experience in town. Especially your IMAX screenings. The sound is always incredible.
The locale, service and availability of movies