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Guest Testimonials
It was clean. Had a great atmosphere and qe enjoyed a vist.
I love it that I can get my seats before the movie. The movie is clean and the bathrooms are clean.
It clean and employee are very nice to you and helpfully
Ability to choose and reserve specific seats.
Everything was clean, people in the theater were quiet when the movie started.
Clean theaters.
Very beautiful theatre, and very clean.
I love Edward at the ticket office. He even knows my favorite seat. He has taken the time to know me and I appreciate his customer service.
Everything!!
This is my favorite theater in San Antonio!
Facility, food, and staff
Everything
Everything
Everything!
Everything. The location, atmosphere and the customer service. I had a bad experience at the Mayan location.
I love being able to pick reserved seating, buying tickets sometimes online, going early, having a drink at the bar and then leisurely walking to the theater and finding our seats reserved. I've also always received courteous attention from your staff which I appreciate.
Just a great theater overall. Popcorn needs to be hotter though.
Clean and comfortable
Everything!!
Atmosphere, sound and picture quality, reserving seats, dbox
It's just a really nice theater.
The theater is always clean. I love the reserved seating because I don't have to worry about getting a seat if I'm not there early. I can get my snacks and go to the restroom and get into the theater right before the movie starts with no problem. All the food and drink options (the cafe, the gelato, and the bar upstairs in addition to the regular concession counter) are awesome!
I enjoy the Palladium's comfort.
the helpful team there. only one i can remember name is Chad... and there was a young lady helping too...
always clean
Available times of showings
Concessions
I like the assigned sitting the best
Love this theater!
Always professional. Always clean. Right around the corner.

This was my family's first visit to this theater. We received outstanding service from the box office and concessionaires. My youngest child fell asleep before the movie started but awoke upset about 20 minutes in. We exited the theater for a few minutes and returned after he calmed down. Unfortunately within a few minutes he vomited in the theater, mostly on me.
The staff was courteous and made sure we were ok. Joshua and Morris chased us down to give us refund tickets - something we were not expecting but that we very much appreciate.