- Phone: 210-798-9949
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Guest Testimonials
It was amazing. Thank you for the Great experience
Clean and comfortable but more importantly our commitment to our community is what stands out
Reserved seating.
Love the renovations to Palladium. The recline seats with tray is awesome and so helpful with kids. Saw Star Wars The Last Jedi on 2D and IMAX 3D and wow IMAX 3D was spectacular.
Your theaters are clean, food hot, and beer cold. Your service was excellent with the exception of one of your late night managers (Erik D-something, sorry I couldn't understand the staff whom told his name, but he has nice dreads). I was calling the theater to ask if they had an ATM, but it took over five minutes, so I walked in and saw the manager, thereby showing him my still ringing phone. Now, I'd understand if it was busy but it was 10:20p! He rudely explained how the phone doesn't get answered during peak times, then proceeded to ignore me and continue his conversation! Trust me, as a former manager these kind of employees will ruin your business. I personally will not be returning as he did not only make me feel welcome, he treated me like garbage, and for a paying customer who treats his clients there frequently, he cost your theater good business.
The most awesome seats ever! Unlimited drinks and very clean.
Thank you for all your hard work in making my movie experience great.
Sold me two tickets one seat was not available my child sat on my lap.
My rewards were not added on my account correctly.
We watched 2 coco tickets. and it shows only one ticket to Star Wars .
First time to that theater
(We Loved the theater!)
It my daughters first time to the movies she is 5.
I just wished we would have had a better experience
The upgrades are awesome. Very comfortable
good facilitis, great customer service
Courteous employees and those great reclining seats with tables!
The cashier was nice
Comfortable seating and great staff
Ease of website
Very comfy seats
I really like the new set up. I really like the new set up. And the workers there are very respectful.
The reclining seats and the bar
Great seating, clean, updated
Great
Theater is always clean, friendly staff and lots of variety.
I like you guys made the seats recliners and over all a good theater
The staff is always friendly!
I love the new recliner chairs and how modern the theatre now looks!
Love the recliners and tables! Can't wait to go back.
The theater is always clean and the staff is friendly.
I love Santikos that staff is always friendly and I enjoy the seating.
I like the atmosphere and the different food choices. Also the employees are so helpful.
Most of the time it is really good just depends on what I’m seeing and how the people around me are
Variety of dinner options.
Hello, I typically have a great experience with your theaters, however, on my last visit the recliner was not working (Aud 11 seat G-7). I also heard someone else on the same row say theirs was not working either. Please look into this issue as it is convenience that made me switch from Silverado to Palladium. Also, I used to be able to add movie passes on my iPhone to the Wallet App. I recently changed my phone to a iPhone X and this no longer works. Is it possible that your app has not been optimized for iPhone X in that aspect?
Thanks!
-Rick
Really enjoying the new renovations, the theater is even better with hopes of it improving more. Only suggestions I can give is bring ordering service to The Paladium and more information regarding the seating options and features to The Mezz section.