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Guest Testimonials
Love seats, sound, cleanliness
The recliners.
We have always been big fans of the Santikos theaters. Recently moved to a different side of town so we really enjoyed the Palladium. Imax is cool!
Venue
Everything
Nice and clean.
friendly staff
Friendly, safe, clean and very welcoming environment.
The cleanliness, and friendly staff
Customer Service was great and the theatre was very clean. Social distance was great!
Good movie, comfortable seats, Covid protections.....David
Comfort and luxury.
Easy to purchase tickets online, seats were very comfortable, and the movie watching experience never fails
Clean facility. Great snacks.
Social distancing, increased sanitation, great customer service, clean theaters, high quality technology, and excellent adult beverages options.
I have been a patron of the Palladium before the pandemic and during the pandemic. My family and I attended during the summer of 2020, and were never fearful of catching Covid-19. The management made sure, and continues to provide proper spacing between seats, and that mask wearing is adhered to. Even now that Texas has opened up, the management errs on the side of caution ensuring mask wearing and physical spacing between seats. The restrooms are always cleaned and stocked. The theatre seats and floors are not sticky and well attended to. The screens are not damaged, and the digital projection is clear, as the sound quality. Excellent in every way.
Clean and neat. Comfortable seating and great sound
Clean theater, self serve concessions, friendly staff, recliner seating.
Everything was perfect
Free refills on drinks
Roomy and comfortable seats
It's always clean, friendly and atmospheric.
Workers are friendly and movie was great!
The employee at the ticket booth, told me all about the covid precautions taken for the safety of the customers!
Easy to book tickets. Very friendly staff. Clean theatres.
Comfortable
Great Social distancing!!
However, lack of options at the snack bar.
We’re glad your back!
Miss seeing movie on big screen
Honestly the customer service I received after voicing a concern about the theater was Shocking, to say the least. The shock was the amazement of the timeliness, follow through, and Genuineness of making the situation right. Informing me about the soon to be renovated IMAX and a chance to come back and enjoy the theater. Thank you Albert!
Very clean and comfortable

We have been attending movies at the Palladium at least once a week since it re-opened last May. Maria and James are doing a wonderful job as managers, the staff is courteous, the building is clean, and we feel safe. thanks for staying open!