Guest Testimonials

I haven’t been to the movies in over a year. It was great to be able to go to the theater and feel safe.

Comfortable seats.

Clean, safe, fun.

Easy to buy tickets in line. Walk right into the theatre. Not crowded at all. Very clean. Employees very polite and helpful. Soooo comfortable recliners!!!!!

Everything

The ease of buying tickets, the quality of the food at the theater, the great environment in the theater (especially the comfortable seats), and the great customer service. Overall, everything works great to provide an awesome movie watching experience.

Excellent facility. Very appealing architecture and decoration. Good food and bar! Comfortable chairs and really sharp picture on screen.

appearance and cleanliness of theater

friendly employees, clean environment, reclining chairs

Clean, very comfortable and upgraded seats. Good sound.

Palladium is our favorite theater, especially the Mezz, which we hope starts back soon. Seemed safety conscious.

A lot better to buy tickets and sit where we wanted. Better than the Embassy oaks theater.

Cleanliness

It was great

All around good experience

Amazing customer service. Chris the assistant manager took time to answer our questions about the rewards program and ordering food and another person directed us where to go when we were lost and the manager listened to our kudos and also helped us when we couldn’t find something (this place is huge and we hadn’t been to a movie theatre in a long time). No one made us wear masks or made us feel uncomfortable about it. It was an absolutely amazing experience and I have been telling all of my family and friends that the drive is worth it (we don’t live in San Antonio). We will absolutely be returning.

Great experience watching the movie!
Clean and very comfortable
Sound was awesome!

Large stadiums with comfortable seating! Beautiful building too!

Comfortable chairs!

Great theater. Very clean. Great seats and good offering of latest movies. Staff is friendly and helpful from tickets buying to concession stand. We only go to Santikos theaters.

Good equipment, seating & experience. Glad seat spacing still in play to make safe too.

I had a great experience with the food, staff, and accommodations!

Seeing Demon Slayer in IMAX was a great experience. First time back to the theaters in over a year and the Palladium never disappoints.

Solid webpage and consistent delivery of product

Clean

I haven't attended the movie yet but I found the online ordering of my tickets easy and plan on using the feature in the futures

My younger brother and I grew up on Mortal Kombat and he was able to get the vaccine so we decided (once the vaccine effective date was official) to go to the theater. We were so excited and, while the concession stand was busy, we loved the spaced out seating within the theater. The concession stand was pretty efficient (our line took a bit longer b/c the people ordering couldn't decide what they wanted once they were up there) so we were able to get to our seats way before the previews ended. It felt semi normal and we said we would even love to be able to keep social distancing a thing after COVID is over :-D Great job at keeping the theater clean and safe feeling while we navigate through this pandemic!!!!

The seating

Everything. I have never had a bad experience there. Everyone there is nice

Been going there for years even while covid is going on.
The theater is clean and safe.
Precautions are in place.
Popcorn and pretzels are fresh and good.

Go there at least 3 times a month.