Client Testimonials

Service is great...good and responsive communication. Efficient work. Good cleaning products. Very pleased! Kathy

I was very pleased. Adam did an excellent job!

Good results. Timely-here when they said they would be here

Courteous staff-very professional

Prompt reply to my initial call. Timely follow up with timing and procedures.
Your technician called as promised prior to the appointment and was courteous and professional in every aspect of the job.
I am very happy with the results at this time.

THEY GOT THE BROWN FURNITURE WAX OUT!!!!!! It looks fabulous!

Great job friendly and professional staff

The technician was on time, polite, and good to work with. I have some old carpet with several severe stains that ZeroRez was able to get most, if not all, pulled out of the carpet. I was pleasantly surprised and the carpeted areas turned out great.

Prompt service. Flexibility in scheduling. Courteous and professional staff. Quality work.

Professionalism

Services clearly described and priced. The add-ons weren't shockingly expensive. I went for the protectant in a few areas. The technician was pleasant and did a very thorough job in less time than I expected.

Jacob came promptly and did a very nice job on my carpets. My house smells so much better. I have very light colored carpet. They now look great!

The technician did a really good job. He saw a stain that I had missed and pointed this out to me. He could have not said a thing but this was good customer service and it showed he was paying attention. I know he said he was only employed by Zero Rez for 4 months. You might want to point this comment out to the technician that this was good to comment to people about this.

It did seem like this time the carpets in both rooms seemed wetter than the last time. We couldn't put the furniture back until the following night. I was happy when the technician called me and told me that he was running late. He was over an hour late getting to my house because of the prior home taking so long. I knew something was wrong because you guys in the past have always been on time. I will continue to use you guys and recommend you to others. I thought it worked out well that you could do Rick's home also on the same day as mine. I will try to coordinate this again.

First name removed

Very professional & sent me immediate copy of services I was to have completed & immediate copy of services breakdown with prices & notes on my carpeting condition once the job was finished. Our technician did a great job on the carpeting & was fast & yet efficient. Castor.

Very friendly! Great job!

My technician was right on time, explained the process, my options, how much time he needed, and was very polite. He worked hard, was very thorough and our carpets look and feel 100% better.

We decided to use your company because of the 2000+ 5 star reviews. Zero Rez lives up to their reputation. We are so pleased with the results. Thank you!

The service and good results.

Great result, fast and friendly worker.

Castor was amazing about explaining everything and our carpet looks amazing!!

Responsive

All

We are very happy with the cleaning of our carpet and air ducts. The employees were friendly and did an amazing job. I would highly recommend them to anyone.

So pleased with the service!

The customer service at Zerorez is outstanding! I called them on Monday and two days later Dillan came and did a wonderful job!

Very polite and product worked well cleaning carpet

Great job clean efficient polite

Everything! Sean, the serviceman, was on time, friendly, helpful, and our carpets look great! I love that they use saltwater.

Our carpets were were terrible from years of use, pets, KIDS ( let the reader understand). the main stairs and hallway took the brunt of daily living even had some grease from a laundry machine repair and I didn’t really expect the carpets to be much more than a little cleaner ten years old carpets BUT after the spot treatments and the cleaning the carpets looked amazing!!!! Both the cleaner and I were shocked how good all the carpets cleaned up- even the worse areas looked amazing! The pet and food stains from kids were gone- and the cream colored carpet looked beautiful. The tech was very thorough and even the company was able to help book the cleaning at short notice. Would highly recommend!

I like the timely service and the effort put into the service.

The service technician, Castor D., represented your company extremely well! He was knowledgeable about the services and prices offered by ZeroRez and very professional throughout the entire service time. My husband and I were very satisfied with the quality of the carpet and upholstery cleaning process and end result.