Guest Testimonials
I like the Embassy theater. It is always clean. However, I didn't like that when I ordered a drink and some popcorn (I mentioned I had points to use for this) that I was offered the regular size, which I accepted. When I was charged for this, I was told that the points could only be used for the large size. That should have been mentioned prior to the sale taking place. I also was disappointed that I didn't earn points for a ticket purchased at the theater. I didn't know in advance that that is only the case for advance reservations. I feel that these practices should be better advertised.
The theater seats and excellent customer service.
Good parking, good staff, excellent seats
Helpfulness of the staff, the comfortable and very spacious seats. The atmosphere is delightful and inviting
Everything from the screen to the sound to the seats... very clean and we always enjoy ourselves
Clean theater, friendly staff, comfortable seats.
We Loved it and Love the $5.00 Tuesday's. New Location in New Braunfels is awesome. Look forward to coming back.
I love Santikos theatre. I like the Casa Blanca location. The workers are great. The theatre is always clean. I love the rewards program.
We love taking our grandchildren to see a movie on Tuesdays. The 5.99 movie gives us the opportunity to take them often. We love the recling chairs and the leg room.
It was quick services and very polite.
Efficiency and cleanliness
I go to movies at the Santikos in New Braunfels as often as I can. The location is so convenient and very nice. Just wish this location showed all of the movies that Santikos provides to their various theatres. Sometimes I have to go to the Cibolo location to see certain movies. Keep up the good work!
Comfortable, cool, great value.
Staff friendly, the facility is always clean, and the management team is top notch! Please bring back Chocolate Goobers in concession!!
I have always liked going to Embassy. I have another theater closer to me but I drive further to Embassy. I do visit theater close to me to but I prefer Embassy. Always real clean and nice.
Reclining chairs are 100 times better than alamao draft house dentist reclining chairs. Our backs did not hurt for days after using the santikos chairs so that is a major plus! Please don't ever change the chairs to the ones like alamo drafthouse.
Chairs, popcorn
Comfortable seating
Everything
Cleanliness and ticket availability
The new seats are spacious & comfortable. The food and drinks were tasty & the Tuesday deals are the only way we could afford to have a family movie day!
everything! The theatre is always clean, the employees are friendly and helpful, the food and drinks are easy to purchase and refill. And I love that Santikos gives to local charities.
Tuesday prices , reward program , AVX , pretzels , friendly service , nice facility, usually clean.
Tuesday pricing
The reclining seats and the leg room. Military Mondays and $4.99 Tuesdays.
Clean auditorium Friendly help in ticket purchase line Help with audio assist
The kiosk made easy and fast for purchasing tix and movie snacks
Clean, friendly, would like to see small salad sold, fried chicken
Had a good time. I picked a great time to go 330 no line free refreshments but when we got out, it was way too crowded which is good for you. I just don’t like that many people in the theater. It overwhelms me.
Fast ticket purchase at the kiosk. Friendly employees at the concession. I can see that employees do their best to keep the theater clean.