based on 2687 ratings.
What our clients/members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the coaches and the ability to see the results on the board through the heart monitor. That is motivating. I like the cool down afterward and the other like-minded people I meet at OT.
Great full body workout. Great music and instructors very involved.
I like that it covers all the bases and there is a good mix up so it never gets old. Also, the music is on point!
Everything, i’m currently working through ia injury, and the amount of involvement and help that I received is phenomenal and greatly appreciated
Exciting and fun vibe! Coaches give accommodations so no need to worry if you can't keep up.
Coaches are great. Front desk extremely friendly. Always a good workout!
Orange Theory is amazing. I would highly recommend OTF. Coaches at OTF Riverbend are amazing too. The staff is very friendly as well. However, the strength classes are not available almost all of the time and I have to wait in the queue for people to cancel. Maybe I'd recommend people to check how busy the facility is before joining.
Love it..but it is a costly service
The coaches are great
The energy of the coaches! I feel like I’m getting a great workout!
Make sure music isn’t too loud
I like the sense of community that continues to build. Variety of exercises has been good.
I love that there are different challenges each class!! It never gets boring and I love the instructors! Kayla and Zoey are the best!
Oh so much! The OT team is just awesome. The workouts are challenging but allow flexibility to adjust when needed. The coaches have wonderful recommendations and empower each of us to keep pushing our limits but in a safe way.
The loud music, enthusiastic coaches, and variety and intensity in exercises.
All you have to do is show up and do the work. It’s not your typical gym membership where you show up, do a little on the treadmill and then maybe do a few sets on other machines, not seeing any results. At Orange Theory you show up and the workout is planned for you and very doable at any level with definite results. It keeps track of all of your success and monitors each workout. I’ve never liked the typical gym atmosphere, I’ve always felt uncomfortable or unsure of exactly how to reach my health goals. The atmosphere at OT is super comfortable. It’s darker, with music playing and everyone doing the same workout. Just sign up, show up and do the planned workouts. You’re in and out in just under 1 hour per class.
High energy and great coaches!
I hate your app, i usually get booked on the wrong date when I am requesting another date and I have stopped receiving notifications to remind me if there are any booking via error, I have lost enough classes because of your app.
I love Orangetheory Fitness. The trainers are very good, they motivate you a lot, show you how to do all the exercises properly. I like music very much too. Can't wait to go and work out there again.
I was misinformed about a package that i bought and did not receive the help i needed to resolve the problem.
The efficiency and having a coach to lead you to making an impact on your exercise goals. The class setting is motivating.
OTF keeps me motivated and I look forward to each workout. I HIGHLY recommend OTF to anyone looking for a fitness routine that is FUN and one that you actually don't want to miss!
Variability and coaching!
It’s a full body workout. Coaches are very inspirational. I like accountability of the heart monitors. 🧡
I love the group environment and the trainer on the counter
Always something new and challenging! The coaches are encouraging, positive, fun, and helpful
That it’s different every day. That after 3 years i never become complacent. I get pushed every time and my muscle mass is higher than it’s ever been. The coaches are great, the music is fun and i like all the challenges.
I appreciate a coach correcting me if I am doing something wrong
I need the accountability of being charged if I don't show up /cancel forces me (in a good way) to come to class
Les coach
I like the diversity of the programs. The staff are very motivating individuals who are quick to offer alternative exercises when required. The gym is clean and the equipment well cared for.