Member Testimonials
The gym is fully equipped, and well maintained and cleaned
The staff is friendly, and always helpful.
Cleanliness , amount of machines free weights and cardio machines
Great atmosphere top quality
Everything I want is there.
A lot of different things to choose to do.
Clean gym, friendly staff, large array of machines
the size of the place, the dance room, the emptiness in the a.m., the 3 floors up, the 4 floors up, nice people at front counter. no fuss, no muss.
The place is immaculate. Staff are very professional.
The water temperature at the pool is very cold .
The personnel are experienced, personable, and provide information that assists you in solving whatever physical issue you may have.
My Trainer Mary - she is awesome!!
Different classes that are offered is amazing ! I would
Love to see receiver Pilates though as that would be the best addition ever . But love the place .
The staff at that location are fantastic and very supportive. The environment is also quite tidy.
Love the managers, great gym, always clean!
The gym isn't packed all the time and I can work out in peace during the midday.
Front desk is very nice and helpful. Machines are always working, clean, and not crowded in the morning.
I like that you have invested in new cardio equipment by replacing the 2 recumbent bikes that did not function properly. Keep replacing the machines that do not work. Also, perhaps consider investing in the multi use weight machine in the back because it is very popular which leads to waits for it, and it is very old and at times is broken. Also, dumbbells in the back corner on the turf are soooo old and raggedy you can't even tell what weight they are! They need to be replaced sooner than later. The gym hours are reasonable and the locker rooms are clean.
The MAC provides the opportunity to stay fit as I age but also encourages my motivation. I love the classes and teachers who know their subject and I trust them to correct anything I’m doing that could result in injury. I’m also looking forward to some of the new offerings that are coming soon in the way of treatments!
The classes
Can go whenever I want
I can go whenever I want
Variety of machines
The friendly staff
Pleasant staff and trainers
Location is always clean. Equipment is modern and usually everything is working. In the case any equipment breaks down, it is repaired quickly within a few days. The hours are also convenient for a workout before work, or late night.
Group classes!
I've been going to this Fitness Factory for a coupe of years now. A great gym. However, some of the equipment is starting to age, especially the machines when you first enter. The grip on one is torn and a number of the rep and time monitors don't work. Still a great gym.
Absolutley love the gym and the classes being offerred. I have recommended 3, technically 4 people to you guys and they also love the gym. "Hilary Hoyos, Emily Peguero, and Rafael Pacheco" Also Claudia Almeida who did sign up with you guys but she actually ended up exempting her membership due to personal reasons. Nevertheless I do love your guys gym and the group classes you offer very much as It has unlocked my appreciation for group workouts. I would like to see you guys implement a give back program though for customer like me for example who shout you out quite a lot.
Fitness Factory is my favorite gym out of all the ones I’ve been to.
Love the gym - new to me... wish I had joined years ago.

Besides being a very good facility, they have a great assortment of Free Weights and Machines, a sauna, a Lap Pool great locker rooms and showers, a basketball court, and they offer yoga classes! They pretty much have everything one would need! Plus the staff is knowledgeable, courtes and helpful!