Member Testimonials
Gym is clean, well equipped, and spacious. Staff is well engaged and ever present.
The numerous restorative and Yin Yoga Classes. Also, your new wellness center in Novi.
Friendly staff, good variety of equipment, ample parking, reasonably priced.
Unknown
Gym is clean, plenty of equipment. Staff and trainers are friendly.
I look forward to seeing friends that I have made at the club. The staff is always very friendly and welcoming.
The only challenge now is finding a parking spot.
has most of the things you need.
Everything!!!
Very clean, great service and very affordable
The variety of machines hands down one of the best in the area if not the best. The fact that you have child care was the deciding factor for me
Amazing staff and services
I am 55 years old and had never been to a gym. The staff of Joanne, Nancy, and Nicole (I hope I got the names right) were so welcoming and helped me begin my fitness journey.
The other customers in the gym were also friendly, and I feel that positive energy in the facility.
Willingness to share inexpensive rates with seniors in order to add affordable workout times...
Fitness Factory Somerset has great equipment and a consistent track record of maintaining/repairing machines combined with an excellent staff that helps foster a nice community.
Friendly staff and great selection of equipment
Facility is clean. All types of equipment. Excellent classes (e.g. yoga, fitness)
Good equipment
friendly staff, clean facilities, air conditioning works again :-)
it has evereything I need
I think you have good services. I like the availability of classes, trainers, equipment.
Trainers and variety of equipment
It is a good environment with little stress or worry. Everyone is kind and helpful
The friendly and professional atmosphere. No high pressure tactics. Just a great overall corporate and gym culture.
**“Everyone has been very kind to me. I feel comfortable in the facilities.”**
#1 Great people - employees and clients
#2 keep gym clean
#3 I almost never see broken machines and equipment and when I do it’s not for long.
You’d think all gyms would figure out this simple formula.
The facility is kept cleaned, the equipments are up to date and the staff is friendly
Staff are knowledgeable, courteous, and attentive. And, most important for me, I could pay one year in advance rather than having periodic withdrawals from one of my accounts.
The staff is very attentive to the members needs and are all very courteous. Facility is very clean.
I was never a gym person, but this gym makes it a very comfortable environment to work out.
Manager/Owner Charlie is always making improvements from new equipment to food/supplements and apparel available to members. He is also a great trainer.
This gym is top notch.
I absolutely love it there. I especially enjoy the classes.
Open 24 hours on weekdays. Helps with people like me, my days off are in the middle of the week. Being open 24 hours on the weekdays allows people who work weekends to go at any time. Machines are always clean, staff is friendly and the entire place is clean overall.
Clean area locker and restrooms, updated equipments, large acitivity rooms.