Customer Testimonials
Everyone is so welcoming and friendly. Our pups forget about us when we enter the door - they’re so excited to be there.
We love boarding our Shih Tzu at The Pet Resort! Online booking, Friendly dog loving staff, clean facility and live streaming of play groups!
They are flexible and know my dog by name when we come in
Pet Resort Dallas is my go-to boarding place! My dog loves going there. He's never afraid to go in the front door, or in the large and open back area where the pets are kept. All the staff are the nicest and most caring people. They all know my dog's name, and our feeding preferences. If any of those preferences change, they are flexible and interested in documenting the new information in their automated system. Once, when I was out of the country, and my dog was not feeling well, they called in the mobile vet (following my contingency plan), and communicated with me every step of the way! You can't go wrong in selecting Pet Resort Dallas as your go-to place too! Thanks for everything, Pet Report Dallas!
Your care and watchfulness over pets is so appreciated. You do such a great job (you are the best boarding place we have found in the past 15 years). We had a handicapped dog. We felt how much you cared about her and watched out for her (and I know she felt it also, because she loved boarding with you). You all were such a help with her when we had to be away (which was such a relief that we could leave her in such good hands). Thank you so much for everything.
Ease of drop off and pick up after normal hours. Friendliness and professional attitudes of employees.
As you know, I have a difficult dog who doesn't like other people or other dogs. As soon as we turn into the parking lot - Jaesa becomes a different dog. She is excited for everyone to touch her - she LOVES the staff! She also loves playing and interacting with all the other dogs! Without you, I would not have been able to keep her. You are our savior! I look forward to our weekly play dates!
Super nice and flexible on our schedule. Dogs think they are at camp
How much they care and take good care of our babies!
Love being able to see my dog(s) with the group plays - and occasionally jumping up in his kennel.
The staff is absolutely amazing - caring - super dog friendly and oriented - they communicate well with the owners, and give you peace of mind whether your family member is in daycare or boarding. Frankie and Pickles love being there - socializing, and we know they are in great care.
Kind, animal loving, competent, responsive (immediate!), respectful to pet owners concerns / questions. Nice people with excellent skills to care for our canine Family members.
Convenience, affordability and reliability.
Pet Resort is about the cleanest pet boarding facility I’ve ever been in. The staff is super friendly and helpful. I love that Pet Resort stays up to date on their boarders Shot history and even sends an alert that one of the shots is about to expire. They always remember your pets and even their quirks. Pet Resort has a lot of cameras for owners to log in to and check on their pets. Wouldn’t take our dogs to any other place
Easy process to check in, drop off, and pick up. Friendly staff!
Great attitude by staff, genuinely seem to care about my pup
Easy of drop off and pick up as well as video during her stay
Staff are very nice. Good soft feel after grooming
Everything! :
The obvious care given to my senior dog.
The ability to pick her up 24/7, as well as drop off.
The location conveniently next to Love Field.
The always friendly and accommodating staff.
I’m so very grateful for Pet Resort Dallas!!!
Our dogs are always so happy to go to Pet Resort Dallas. We appreciate the cleanliness, the friendliness of the staff, and the way our kiddos are treated.
I always feel very comfortable leaving my dog Luna at Pet Resort. I like that I can check in on her in the play yards and the staff is always extremely friendly and courteous every time I come in.
Amazing service, friendly, care about my dog
We have been using Pet Resort for our boarding needs for about ten years. They never fail to take excellent care of our furry kids. The doggies almost jump out of the car when they realize where they're going. They have fun and we know they are well taken care of. What more could you want for your pets?
The staff really gets to know your pup and that just adds even more peace of mind.
I really like the fact that they have staff there 24/7. Also staff is able to provide medicine as needed for sick or older pets
Everything- love the cameras so can watch, the staff, and the hours so I can pick up when convenient for our family!
Boarding, daycare, amazing staff
Thank goodness we found Pet Resort! After trying several places with either poor service, unfriendly staff, or sky high pricing, we went back to the drawing board. So glad to have found this place. The staff is friendly and very helpful while the facility is very nice and spacious. I like that they have multiple cameras throughout the premises so that you can check on your pup while you’re away. And you can’t beat the location right next to Dallas Love. I would absolutely recommend them!
I love the convenience of the hours. The later pick up and drop off. I also like that there are indoor and outdoor play areas for the pups!
I love how courteous, friendly and professional the whole staff is. They understand how important the pups are to their families, so they provide the best treatment.
The way my pup gets excited when we take him only reiterates what I already know.
Great job!
The employees at Pet Resort Dallas truly care about my dog when she is staying with them. They always greet my dog by name as soon as we walk through the front door. On one occasion, when I had to board my dog for several nights, they provided text and email updates about how my dog was doing, which I greatly appreciated. I plan to always board my dog here for as long as I’m in Dallas.