Customer Testimonials
convenient hours and friendly staff... always take great care of my dog.
Very personalized care. Very motivated a d positive employees
great place, very clean and the care they provide for dog is excellent.
Easy to schedule. Friendly staff. My puppy loves going to daycare there.
The staff watching our babies
Loved the facility. All the staff members we dealt with were great.
Walk in nail trimming! Fast and reasonably priced.
Absolutely the best place to bring your pet to! We have had daily visits and most recently a week long visit, never felt better leaving home before. This place is just awesome and they care about your pet and give you updates on how your pet did during their stay.
Thanks again and we will bring Milo back soon!!!
The staff! The fact that my dog loves to come here.
Excellent grooming services.
Neat, clean, friendly. Always a prompt response to boarding and daycare requests. Also very accommodating of special care requirements.
Love the personal attention our dog Ruger gets.
Nikki is the best!
I have been a customer at All American Royal Oak for almost 2 years and it has been a great experience overall. Having said that, I do have one issue that needs attention.
Our family has 2 dogs (Stewart and Hitch). Stewart has been visiting AAPR-RO from day 1 and he absolutely loves it (and the staff loves him).
Hitch joined our family in May and has been to AAPR-RO close to 10 times in 2020 (combination of day care and boarding). Hitch has ALOT of energy and I know that AAPR would be a great resource to help him burn the energy and get more socialization with other dogs. However, that has not been the case...Hitch still is categorized as "under observation" due to his excited nature and has not been included in group play or socialization programs. Due to the pandemic, I feel Hitch has regressed in his dog socialization skills (outside of Stewart). This has put Hitch in a difficult situation: he needs needs the programs offered by AAPR, but he is not yet allowed...and I don't know when it is going to change.
I understand 2020 has been a crazy year and your top priority is to provide a safe environment for all dogs...which I greatly appreciate. I know Hitch would benefit/thrive if given the opportunity to do more programs, just as Stewart has experienced.
Please remember, I am not angry and gave AAPR-RO a top score...but you asked for feedback and I felt it was time to be honest with you. Thanks for listening.
Name removed
Great facility, staff, love of animals.
Polite efficient staff
Staff is very friendly and accommodating. Only used it twice but they know my dog already. He runs in when we get there!
My dog always has a really good time during daycare
And he’s a terrier and if he didn’t want to go he wouldn’t so that’s a good sign
I’ve been pleased with all the services at All American Pet Resort in Royal Oak.
full transparency with webcams, staff is very friendly
Friendly and clean
We have been bringing our fur kids to AAPRRO for over ten years. All American has grown in size and popularity, but so has their commitment to service. The groomers do a great job on our golden. All the staff, from the front desk to the kennel folks, are welcoming and give our senior citizen attentive care. For her part, Jasmine the geriatric golden drags me across the lobby to be greeted by her human friends. When our late golden Gable was still with us, All American was a lifesaver for our high energy, very vocal “speaker of the house”. We looked forward to daycare days because it meant a calm, quiet night at home. We are very grateful for AAPRRO!
Everybody is so friendly and helpful
convenience
Flexible times to drop off and pick up.
The care my dog gets and he loves going to daycare.
What Kali and Spike (and before them London and Stryker) love is the people! It has relatively many long term employees given the general turnover in the industry, and Resort management Nicole and Alicia ensure that new employees are properly trained and monitored. Casey, a mature and long-term employee, has an almost telepathic relationship with our dogs that attend on a regular basis, ensuring that they are brought to the peak of what they can do and learn through play. This is especially important as we adopt older dogs, some with underlying medical issues. If we have to go out of town for a while, we know they are in the best hands and minds, and trust them fully to seek medical care if a dog requires it.
Amy and Bill Parker
The staff treats my dog like she’s their own. My dog absolutely LOVES going to AAPR. I’ve taken her to other facilities in the past, and this is the only place where she runs away from me to go play. Usually she will cry and not want to go.
Our puppy loves it here!
The fact that the facility is staffed 24 hours. Our rescue dog is a climber and we are able to enjoy our vacations knowing he won’t escape.
You did a fantastic job in bathing and grooming our GSD Sasha. She looked and smelled absolutely fantastic and she never protests coming to All American Pet Resort.