Customer Testimonials
It was nice
The customer service was amazing (top tier) in my experience and the packaging was neat, orderly, and intuitive. In addition the return process was so easy it honestly caught me by surprise. Thank you Stitch & Tie!
Helpful employees
Quality was great. Responsiveness when we needed to exchange a couple pieces of the garment was fantastic.
Marisa peña was very nice and helpful . great attitude and glls cusromer service❤
I like the service and the people that works there they take care of a customer
The fitting process went well and the suits seemed like good quality. Also, the customer service reps were good at what they do.
Helpful staff
The people from friar tuck were so helpful, from the moment I walked in the door, I was looking for suits for my daughter's xv. Maribel was wonderful, she understood the look that we were going for and put something together.
They price matched us because we have gotten a quote somewhere else.
There was a little mix up with the god father suit and they fix it the day before our event, they took care of the problem super fast and professional. I would recommend them 100%
The process of renting a tuxedo was much easier than I thought. The staff were extremely helpful and I was very pleasantly surprised that I could pick up my items within 48 hours of my initial fitting. I appreciated that my measurements were stored so that the process can be even smoother in the future should I need to rent a tuxedo again.
Friendly staff. Easy to get the suit and drop it off.
Awsome
Customer service.
They were extremely helpful, and made the rental easy.
Lady was helpful and easy return
Working with a great group who’s leader kept an eye on all while providing professional insight to every detail. Best experience ever! Torrence store is the place to go !
Convenient, clean, proper fit and selection.
The gentleman that helped me was awesome
Great service and very friendly
I was the father of the groom, and the bride and groom chose Stich & Tie to be their vendor for suits for the groomsmen and both fathers. I have a very busy lifestyle and the last thing I wanted was spend a bunch of time trying on suits, shoes, pants... where 10 minutes ends up being a couple of hours. To my surprise, I was able to go to Men's Warehouse to get the measurements done for free. Walked in, and walked out in 5 minutes with my measurements in hand. At my convenience I was able to go to Stich & Tie website, punch in my wedding code, enter my measurements and sizes, and pay for the rental. Easy Peasy. A week before the wedding my rental showed up, with information how to get alterations made if need be. The suit fit perfectly and the shoes! Everything was of a very good quality. Returning the suit was even easier. Stich & Tie sent a UPS bag and prepaid shipping tag. Put everything back in the garment bag, two folds and it slid perfectly into the shipping bag. Within 48hrs I had it dropped off at a UPS box. Stich & Tie took all the stress and hassle from me and provided an excellent product. I will defiantly use this company again if the need arrives. I recommend using Stich & Tie for all your suit needs.
Super friendly staff, best customer service, very helpful. Manager was super nice thank you.
Excellent service in vista & vegas branches
While the first delivery was almost perfect except for the shirt size, the replacement order for a larger size was immediate and received in two days. However not a fan of suits or accustom to wearing suits I did not realize the shirt was fitted thus requiring another shirt size. Due to time constraints I was needed to pay for 1 day delivery. Nonetheless I received it in one day and the shirt fit perfect. Kudos for the immediate response and the excellent service.
Thank You, Thank You, Thank You!!!
Good quality
Your staff was really helpful & courteous 😊
Good service and friendly staff
Friar tux sales associates were very professional to get measurements and make the correct size recommendations to fit the person’s body type.
The rental roos was quick and easy minimal administrative.
Customer service.
Incredible experience. Came in last minute and was helped and out the door with a nice suit in time for a wedding next day.
Very efficient service from Andres Barrera in San Diego Store! I really appreciate the many stores where I can pick up and drop off my suit all over SoCal.