Customer Testimonials
great customer service
Quality product at an affordable price. And friendly staff.
Great service, the team made it a quick and easy process. Measuring, pick up and drop off all simple and painless.
Excellent on everything
Thank you 🙏
I really liked the color selection for the tuxedo and the accessories, good quality as well.
I'm very satisfied 😌
Loved the customer service and quality of the rental. However only feedback I can provide is to make known to the renter what pants they will get. I was under the impression that I would get pants with adjustable clips for the waist. And I was only given the one with elastic so the pants were quite loose for the event. Once I called, I found out that you do have the adjustable ones for rental I just didn’t get them. Not a big deal but minor comment. Thank you!
I was in a wedding group, so I did not pick styles out , but choosing sizes was easy, the garments arrived on time and the return was easy.
The team there was so helpful and very patient
Staff doesn’t an excellent job to give you what you want.
The quality of your product is very good. I like that you keep previous rental information on file. This makes it easier to request a rental on line without having to go in person.
Easy to set up appointment, arrived at the location to try on different colors of suit and tie, tried different sizes of shirt. I was able to pick out the options I wanted. Staff was helpful, i had to specify that I wanted my suit shipped to me, had to describe that I wanted only the suit and a tie, not a shirt as well. The process was overall smooth. My two problems were that I could not try the whole suit on in store (I choose a new/uncommon color) and the tie I was sent was an extra long tie that I could not wear so I had to go buy a tie for my wedding.
Customer service was great!
The Friar tux personal was really nice and helpful. Everything was great and right on time.
Employee's were very helpful, courteous, and caring.
the suits and the customer service were amazing
I managed to get some blood on the cuff of my rental Tux. I was just notified by management they were able to get the blood stain removed, therefore no charge to me. Great customer service. Friar Tux, you Rock!
Customer service was excellent and quality of rented tux. In addition, the tux came with a white pocket square but at the last minute I realized I needed one that matched my wife’s gown. I went to the Arcadia location on Baldwin and they were very accommodating and helpful.
Great service
Excellent products and great customer service
I just love how everything is "on trend" and looks so fresh. All items are in great shape when we receive them. It's so fun for the guys to go in and pick their looks. The staff is always professional, friendly, well-dressed, knowledgeable - fully trustworthy for a big occasion. Have now used FT for my wedding, my son's school dances, and another family wedding. FT never misses! Recommend FT all the time.
Great service from all employees, patient, very accommodating. Good selection and reasonable pricing
Great customer service
Great job and very helpful.
The suit and everything were very nice but the customer service was absolutely amazing!
The process of ordering a tux from Friar Tux was easy and fast. The sales people were knowledgeable and friendly. The explained every step and insured that we knew when pick up and drop off times were. That way we didn't get unnecessary charges.
All the staff were very nice and helpful. Pick up and drop off were easy. The tux my son wore was nice.
Customer service was very helpful
The salesman and woman were very helpful and very professional, very nice which is what I look for in department stores. They helped my son with everything he needed. Very happy with the customer service. I will definitely go back if ever needed to.
Very convenient.