Customer Testimonials
Nice selection. My suit fit me perfectly. Loralee was amazing!
The personal assistant that the company and hospitality service. The fast turnaround on receiving the outfit from your company with the return label and envelope.
Very helpful customer service. Walk us through the process every synod the way.
The product fit perfectly and service was extremely nice and friendly.
Easy process.
Staff very friendly and helpful.
Friendly and knowledgeable! They messed up slightly on the order but were more than willing to fix it. But the mixup on the jacket actually turned out PERFECT
Nice suits. Very responsive. Very accommodating.
One stop shop, easy in and out, advice and trust.
Very attentive staff.
The service was great very fast and efficient. Keano really knew what he was doing and helped the whole time. 10/10
The process is super easy
Excellent service and very clean oufits
Very quick and professional.
Keith was super friendly and was knowledgeable about all the products.
Mailing the suits
Excellent looking suit selection, friendly staff, and super easy rental, fitting, and return process. FT has it down, and we will definitely return for our future suit/tux needs. They set me up with an a great suit for my wedding, and we had no issues.
Great service
The customer service representative was pleasant and accommodating. The wait was reasonable and comfortable.
I came to the Glendale Friar Tux location after having a horrible experience with the Northridge location. Glendale staff were super helpful throughout the entire process. The Northridge location tried charging my groomsmen a $20 “modification fee” EACH, on our first visit! They also refused to fit individuals from my group (they stated their policy is that they do not fit anyone within 30 minutes to closing but my groomsman was there 40 min before closing and there was only one other customer in the store), and measured multiple of us completely wrong (a few of us got remeasured at Glendale and we were a size off, additionally, one of my groomsmen that stayed with Northridge did not fit in his suit when it arrived the week of my wedding). Lastly, when I first went to Northridge, I requested to return our suits one day later than scheduled. The store associate said he put a note on my account but when I went back the next day to talk to the manager about the “modification fees” (which he ended up waiving after I talked to corporate), the manager stated that he cannot extend the return date and we will be charged a late fee. I called corporate back and they changed the date without an issue. I spoke with the Glendale store, and they also had no problem extending my return date by one day.
Although I will 100% use Friar Tux again in the future (due to their extraordinary corporate staff and Glendale Staff) I will never recommend anyone to use the Northridge location. If the Northridge location was my only experience using Friar Tux, I would not consider going back.
Glendale location experience 10/10
Northridge location experience 1/10
I would love to thank Bere from covina location for her amazing service. She was extremely helpful and went above and beyond to help us
Very friendly staff ! Quick and effecient
Great service and options
The staff was excellent. Very polite and courteous
The manager was so helpful to my entire party made everything so easy from pick up to sizing to all updates proudly I say this is a good store .
Amazing smooth experience!!!
Dear Stitch & Tie
I wanted to express my appreciation for your products and services. I was thoroughly impressed with my experience renting a suit from your company. There were several aspects that stood out to me:
Firstly, the ordering process was incredibly easy and convenient. Your website provided clear instructions and a user-friendly interface, making it a breeze to select the suit and provide my measurements.
Secondly, I was delighted with the punctuality of the shipment. The suit arrived promptly, a week before the wedding as promised. This allowed me ample time for any necessary adjustments or alterations.
Lastly, I must commend your attention to detail in ensuring that the measurements were accurate. The suit fit perfectly, and I received numerous compliments on how great it looked.
Overall, I couldn't have been more satisfied with my experience renting from your company. Your seamless ordering process, timely delivery, and impeccable fit made the entire process stress-free and enjoyable. Thank you for providing exceptional products and services.
Sincerely,
Gerardo
Fast easy but felt taken care of really enjoyed my time I don’t think I’ll go anywhere else.
The associates were so helpful with outfitting our groom and groomsmen. It was a seamlessly easy process to rent, and we couldn't have been happier with the look that was accomplished with the suits. Thanks so much for helping make our wedding day all the more special.
Staff is always very helpful!
Fitting is perfect.