based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I'm not really happy that I have to answer this questionaire
The estimated for the contract company clearly did not want to do this job. He was negative right from the start. He told me the door I had that was pre measure for would not fit just by looking at it. Then after measuring he realized it was the correct door. Then out of nowhere he throws out a ridiculous price just so I would say no and he wouldn't have to do the job. Two other estimates over a 1 year period were $475 and $500...he throws out $1500...the whole process was a waste of my time
tony is very professional as a rep and we feel he is honest.
I like your company but your estimate is high.
Pleasant conversation and explanation of my project was clear.
I had a small project and my estimate was over$3000 really very disappointed. A waste of my time
Showroom staff and Ryan who came out for estimate were very helpful. The price given is affordable.
Very response and communicative setting up the initial estimate
Services
We had a problem initially getting the appointme t scheduled. Once we had that, Chris arrived on time, he was able to answer all of our questions
Cost of staining the fence is too high.
Gonna handle ourselves
Thanks
I am still waiting for the estimate.
Once I receive that we will be able to talk and hopefully get the job done.
And then I will be able to complete this survey.
Name removed
Phone number removed
Beltway Builders was very prompt in responding to my inquiry and followed up quickly as well. Being able to talk to someone on the phone is rare these days but I was able to do so with this company.
We are not going to use Beltway Builders for our driveway project but I am keeping the contact info for this company for possible future projects.
Yes.
estimate appeared reasonable and was done promptly by a very courteous and kind representative of your company
The price
On time and helpful
Price was excessive.
I already signed up with another contractor
You don’t show up on a sakes call 2 hours late.
we realize small job for drywall patches thought price too high. we will keep shopping. thank you anyway.
Sorry, Everyone forgot about the back door trim that needs replacement. Otherwise, the work and workers were excellent.
Your representative was very courteous and knowledgeable. Provided all the options for my project. Well done!
We asked for an estimate to repair our sliding glass door . The rollers and track need repair . The estimator gave us a whole house estimate to replace our windows. What a waste of time. If you were unable to provide the service that we asked for, why did you even come?
The guy came to give me an estimate to finish my basement. I just had a new full bathroom put in and wanted to finish the rest. He goes into this speel about needed plans and permits and states it will be 1400 bucks for these plans. So come to give me an estimate to get an estimate....
Finished product
Yes. The whole phone call/experience was a waste of my time. I specified that it was a small job and was given an appointment. Only to receive a call 2 hours before the appointment to be told they only accept jobs worth at least $500. Why would they even call me? It doesn't seem like a handy man option to me.
Easy to work with
Professional customer service and affordable prices.
I first thank you for your time to provide us with a free estimate. Your employee was very professional and knowledgeable. We like what he offered us in doing the work, but it was too expensive for us. Again, Thank you for your time.