Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   December 27, 2020 — Rated 10 out of 10 by D.R. Zerorez Charlotte
What do you like about our products and services?

service was excellent. He was very nice, respectful, knowledgeable and did an excellent job.

Report a concern   December 23, 2020 — Rated 10 out of 10 by Billy Hagler Zerorez Charlotte
What do you like about our products and services?

Customer services, he was very polite, professional and friendly

Report a concern   December 21, 2020 — Rated 10 out of 10 by A.S. Zerorez Charlotte
What do you like about our products and services?

Great service - explained everything upon arrival before starting and completely work very quickly. Estimate was fairly accurate and reasonable.

Report a concern   December 21, 2020 — Rated 10 out of 10 by L.M. Zerorez Charlotte
What do you like about our products and services?

very professional associate. On time and did a great job!

Report a concern   December 20, 2020 — Rated 10 out of 10 by Christine Beal Zerorez Charlotte
What do you like about our products and services?

Friendly service quality work

Report a concern   December 20, 2020 — Rated 10 out of 10 by A.M. Zerorez Charlotte
What do you like about our products and services?

Very efficient. Carpets looked great.

Report a concern   December 18, 2020 — Rated 10 out of 10 by B.D. Zerorez Charlotte
What do you like about our products and services?

The Technician was efficient and finish
The job in a. Timely manner was professional

Report a concern   December 18, 2020 — Rated 10 out of 10 by Tim Flood Zerorez Charlotte
What do you like about our products and services?

Service was great! Technician was fabulous

Report a concern   December 18, 2020 — Rated 10 out of 10 by J.K. Zerorez Charlotte
What do you like about our products and services?

That the carpet feels so clean after treatment!!

Report a concern   December 17, 2020 — Rated 10 out of 10 by Monica Roberts Zerorez Charlotte
What do you like about our products and services?

Great floor clean. Great customer service as well. Thanks zerorez.

Report a concern   December 17, 2020 — Rated 9 out of 10 by K.D. Zerorez Charlotte
What do you like about our products and services?

Excellent service from technician

Report a concern   December 17, 2020 — Rated 10 out of 10 by A.F. Zerorez Charlotte
What do you like about our products and services?

The technician was excellent and very professional.

Report a concern   December 16, 2020 — Rated 10 out of 10 by Charolette Lafon Zerorez Charlotte
What do you like about our products and services?

I have tried four other carpet cleaning companies in previous years and I can say our carpets finally look and feel clean. There was no sticky residue left when they dried. The technician was knowledgeable and professional. Thanks, Charlotte

Report a concern   December 16, 2020 — Rated 10 out of 10 by R.K. Zerorez Charlotte
What do you like about our products and services?

Got all the built up dirt and red clay out of my carpet and can’t even tell where the dog’s favorite spot is. Will definitely use you guys again. Art was great. Recommended the pet treat to help reduce the potential of the wet dog smell when the carpet was drying. I also won’t wait as long to do it since I such a huge improvement on the look of the carpet with just one cleaning.

Report a concern   December 14, 2020 — Rated 10 out of 10 by Jill Morales Zerorez Charlotte
What do you like about our products and services?

The technician Jay whom cleans my carpets is extremely professional and thorough making sure I am happy. He is amazing!

Report a concern   December 13, 2020 — Rated 10 out of 10 by Kim Cino Zerorez Charlotte
What do you like about our products and services?

Jackson did a great job! He was courteous and very efficient! My rugs came out great!

Report a concern   December 13, 2020 — Rated 10 out of 10 by L.H. Zerorez Charlotte
What do you like about our products and services?

Friendly staff, fair price. The technician explained the process and had the carpets clean and packing up in just about an hour.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Ann Boehm Zerorez Charlotte
What do you like about our products and services?

In was kept aware of when you were arriving. The service was great. The carpets look amazing.

Report a concern   December 13, 2020 — Rated 10 out of 10 by M.V. Zerorez Charlotte
What do you like about our products and services?

Very professional and great updates to make it easy to work with in a virtual environment.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Gregory Lee Zerorez Charlotte
What do you like about our products and services?

The service was excellent. I didn't think the carpet was going to come out that good. Excellent job.

Report a concern   December 12, 2020 — Rated 10 out of 10 by Allison Grace Zerorez Charlotte
What do you like about our products and services?

There was no harsh smell and no leftover residue. I was worried about that with my older dog but didn’t have to be concerned. Technician was so nice, friendly, knowledgeable, efficient and professional. And the work was fantastic. I had a lot of carpet and furniture stains from muddy paws and they cleaned up beautifully. I’ve already recommended you to a friend and will continue to do so. Excellent service.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Gary Patterson Zerorez Charlotte
What do you like about our products and services?

The technician was very professional, new his job well and was friendly. He did a great job.

Report a concern   December 10, 2020 — Rated 10 out of 10 by P.M. Zerorez Charlotte
What do you like about our products and services?

Service rep was very timely, courteous and progessional

Report a concern   December 10, 2020 — Rated 10 out of 10 by D.A. Zerorez Charlotte
What do you like about our products and services?

Great customer service. The technician is thorough, extremely polite and helpful.

Report a concern   December 9, 2020 — Rated 10 out of 10 by D.K. Zerorez Charlotte
What do you like about our products and services?

The technician was super friendly, polite and did a great job!
The rugs and chairs look amazing.
We will definitely be calling you again, the next time we need the carpets cleaned!

Report a concern   December 7, 2020 — Rated 10 out of 10 by Sandra Hattendorf Zerorez Charlotte
What do you like about our products and services?

I do not usually make it a priority to provide reviews but had to with this experience. Before the cleaning tools even came out, my entire family was completely 'in love' with the two great guys from Zerorez that came to our house to do the job. They showed up on time, clean, polite - and one was wearing a Steelers mask, which meant he clearly had great taste.

In all seriousness, as they looked around our home before starting the work, they were absolute professionals. I was shocked by how strongly they advocated for their company and the products offered. Every company wants employee advocates like that, and it was refreshing to experience. They gave us tips about cleaning and were upfront about spots that may not come clean and why.

They also talked and joked with my kids, who have been missing "adult contact" during the pandemic. My boys had a great time talking about football and want Art and Elton (oh gosh, I'm worried I have that wrong now, please forgive me if I do) to come back and hang out.

The guys were also FAST and CRAZY CLEAN as they picked up.

Oh, and our house is much cleaner now! I guess that's why I called in the first place. The best part is that it's the first time we did grout cleaning. My floors look amazing, so that has to be a regular thing from now on.

Give those guys a raise! Thank you!

Report a concern   December 7, 2020 — Rated 10 out of 10 by Lori Wallace Zerorez Charlotte
What do you like about our products and services?

Effective, value, competent technician and could get an appt quickly

Report a concern   December 6, 2020 — Rated 10 out of 10 by T.C. Zerorez Charlotte
What do you like about our products and services?

The tech that came to my home was the original tech. He took good care of me, made it right! Thank you so very much for making sure I was taken care of and pleased with the service! I have you guys locked in my contacts for future services! Merry Christmas!

Report a concern   December 6, 2020 — Rated 10 out of 10 by T.M. Zerorez Charlotte
What do you like about our products and services?

Our rep was very informative, knowledgeable, and courteous.

Report a concern   December 6, 2020 — Rated 10 out of 10 by V.W. Zerorez Charlotte
What do you like about our products and services?

He was wonderful and very helpful.


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