Customer Testimonials
You keep a record of what we have purchased and get shoes that fit our feet
Great customer service in the store!
Great staff
shoes are comfortable and outfitter was very helpful and went out of her way to get the correct shoe and fit
Prompt and efficient service with great products.
Knowledgeable and helpful staff.
The staff is always super friendly, knowledgeable, and willing to listen.
First the service provided by your employee with special mention to Nick and Deb ( St. Charles location ). Nick had helped me so much with the fitting and helping me decide what fit my shoes in regards to my problem- working for long hours and standing up. This is my third shoes and I love my shoes. Thank you!
Thoroughness of discussion of shoes and options for selection
The staff is extremely friendly and try to remember returning customers. They always share in great conversation while getting me set with everything I will need.
The personal attention you give and the knowledgeable staff.
I like how educated each customer service rep is and how they’re always willing to share their knowledge and advice.
Shane was extremely knowledgeable, helpful & courteous. We depend on Fleet Feet to have the sizes and specific styles that we already like. Always a pleasure to shop at your Chesterfield store!
Great quality products and great service!
The staff is knowledgeable! First name removed liked that they took lazer photos of his feet, to find the correct shoe size. Variety of products is great. Love they have different socks, health watches, ear-gear and clothing for exercising. We have just been to your store once. We'll be back!
Everything. The fitting process and the high quality merchandise. The staff is excellent.
Your products happen to be health conscience, even though it's about the feet, when the right shoe is picked for you, your whole body feels aligned and vice versa. And the service is wonderful, Lisa took very good care of me, she was very knowledgeable about the foot scan and what to do from there if it showed some problems with your feet, and she even listens to your preferences, therefore coming up with the best shoes for my feet.
My shoes were customized to meet the needs of my feet and the data made the determination instead of brand loyalty.
I was taken care of and was provided with information that was beneficial to the health of my feet! Thank you!
The gentleman who helped us was excellent. The whole experience was helpful and we left with exactly what we needed.
The evaluation for my new running shoes was complete and
Fitting process was positive. The best thing was that the associate listened to me.
It was extremely relaxed and personal.
The time you take showing and fitting shoes. Love the socks too.
I went to the Des Peres store in St. Louis, MO recently and was so pleased with the way sales associate Steph treated me. She did the foot scan after I explained why I was seeking a good pair of running shoes. I'm 26-years-old, and it turns out I've been wearing shoes that are too big for a LONG time. There were no pushy sales pitches-- just genuine concern to get me comfortable. Steph walked through what I should be looking for with my width, arches, shoe box lingo, etc.
Great service. I feel they really listened to my problems I have with my feet. Took the time to find the right shoe. Two days into my new shoes. And feeling good so far.
I like the personal attention and the time your associates spend with each customer. They strive to make sure you have the right products for your needs.
Friendly and helpful staff that listens and makes recommendations based on the individual.
Expert assistance
Personal measuring and right shoes that fit