Customer Testimonials
Love the variety of shoes and the people.
Variety.
Great service - they make sure I’m getting the right shoe for my needs.
Very knowledgeable staff and excellent customer service. The entire buying experience was wonderful.
Everything!
very attentive
Was thoroughly impressed with the overall experience and attention to detail throughout our visit to you store. The sales agent was EXCELLENT, and made shopping for shoes both a fun and learning experience. Well done!!!
You all never disappoint! You know your stuff and I will never go anywhere else for my running shoes. Thanks!
The staff is always helpful and friendly
Knowledgeable and friendly staff who explain the foot scan and then provide quality options. Quick and easy to purchase a good pair of shoes.
I LOVE that your associates have the ability to find shoes that fit my feet. I always thought that Fleet Feet was an expensive store to buy shoes, even though I had never been inside one until Friday. My doctor recommended that I stop by and get my feet fitted for shoes. She said that it could take an hour or so to fit my feet. I stopped by the Fleet Feet location in O'Fallon, MO. Stacey helped me find shoes that fit after a long conversation about my needs for my shoes. I am not a runner, but one pair of shoes that I tried on made me feel like running right then and there!!!!
Now, if you see me running, just know that there are probably not zombies chasing me just because I am running for fun now. :-)
Martha
I liked the breakdown of what would best suit my feet. The service Savannah gave was exceptional. She was very kind, pleasant and thorough
Everyone is very knowledgeable and helpful.
The service was very personable and fitting to the customers needs. It was my first time going to this store and it was my first experience getting a shoe fitting such as this. I was pleasantly surprised especially with the knowledge of the young associate that assisted my daughter and I from start to finish!
Amria was great to work with and very informative. We had a great experience and will be back.
Learning to assess needs first.
I liked the process and learning why my feet hurt and then addressing with a good fit.
Cam was so helpful and knowledgeable about the products! He was able to answer all our questions. He was friendly and really listened to what our concerns were. All around I could t be happier with the service he provided. Please reward him for doing such a fantastic job at customer service!!!
Friendly and knowledgeable staff
10
Cam was awesome and he was super educational!
The sales person was phenomenal, he knew the styles and types of shoes that would be best.
I loved the analysis of my feet and matching the shoes to my feet. I have started walking in my new Brooks Ghost 15. I love the sofy cushion but most of all room for my toes! It was a real treat to have someone to listen about my feet aches. Your concept is such a blessing for my sore feet. Thank you.
I took my daughter to Fleet Feet to get shoes for Girls on the Run. It my was first time in the store and I will be back! The employee who helped us was so kind and friendly. After scanning our feet, she brought a variety of shoes and socks for us to try, and she thoroughly explained the differences and benefits of each shoe. She was extremely knowledgeable and took the time to get to know us.
Love the personalize service, but would’ve like to have more selection.
Stuff is so nice and helpful. Very knowledgeable about the shoes. They take their time with you to find a shoe that really works for you!!
Great service
Prompt, courteous, help very knowledgeable, lady. That’s what I LOVE about your store
Knowledgeable associates. Get me in and out quickly every trip.
Products are good quality but need more stock. All employees are knowledgeable, professional, courteous, and friendly.
Faith was really easy to talk to. She listened and made thoughtful suggestions.
The customization and personalization of the recommendations!