Customer Testimonials
Lisa from the Chesterfield store is friendly, knowledgable and helped me determine shoes and inserts that would fit me best. She asked questions to get to know me, and made my time in the store very enjoyable.
Very good selection of sport shoes , I purchased HODA
Tied directly to community and your store makes it feel like a local small business. Great job
Friendly, personable and customized to your feet.
Insoles, shoes and socks have all helped my knee/foot pain dramatically. They can be a bit pricey but it’s an investment. I do however wish there were more color options in store for each individual shoe. Including more monotone colors for women (I.e. all black shoes or all grey, sometimes that is the brands fault though as they always want to put colors on women’s shoes).
The fit Id and the knowledge the representative had of the product
Absolutely amazing customer service!
Knowledgeable and friendly employees. Great service!
Service was outstanding!!
Great customer service. :)
It was the best shoe buying experience I’ve ever had.
The associate (Marie) was super knowledgeable about the products and the one that would best fit my need. She made me feel excited to hear what she had to say about the best shoe after performing the test. The techniques they have to find your issue spots is impressive. I will be telling all my friends about your store.
Very helpful staff. A great experience!!
Friendly knowledgeable staff, quality products
Very thorough in helping determine the best options for you and how you’re using the shoe.
I had a great experience and learned a lot about my feet and shoes that I thought I knew. Katie was outstanding. She was knowledgeable, helpful, and patient with me.
Liz was a very pleasant, professional and friendly representative. She answered all questions and made shopping a pleasant experience
Barb and Tracey at the O'Fallon, Missouri, location took time to truly listen to my concerns. Not only was I having an issue with my online account, but I also needed help purchasing a new running shoe. After collecting data about my stance and walk, they explained the results. I appreciated being given options, the chance to try them on, then go outside for a test walk/run. Both were very friendly, professional, and encouraging.
The staff was very helpful, and I was quickly able to get what I needed.
The person who waited on me (Tricia, I believe) was not only extremely thorough, but friendly and courteous as well.
I have been coming to this store a long time and the employee’s are the best. Big shout out to Ray he has worked with me on several occasions.
Friendly, personalized, i didnt feel rushed. And most importantly Joe helped find the right shoe to eliminate pain in my legs when i walk.
Individual attention and great custom service.
Love the Brooks. Salesperson very helpful!
Appreciated the prompt, friendly service, helpful information about fit and product from Marie
The customer service was superb.
Great, friendly staff!
Christine was awesome. She got me the perfect fitting shoes. The plantar fasciitis pain is so much better. I came in your store with a limp and left without one!! Thank you Christine!
Very helpful
The way you measure a person foot and staff expertise in fitting clients for the proper show.