277 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Have tutors wear name tags so children know who 2 go too 4 lesson.
The teachers and staff motivate my daughter to learn and enjoy learning. They make learning fun and exciting. Thanks Sylvan Kahala!
Our son enjoys working with the tutors, he show more understanding in the math and reading material he is given. He started at the end of the school year, and the reinforcement has helped him gain confidence in asking for help on both subjects and end the year on a higher note. We are very happy with SYLVAN, we should have inquired sooner!
Very flexible in what I want them to teach my child.
It is very friendly
Everyone has been very helpful and full of information. So very accommodating to timing and needs for my teenager preparing for her SAT and ACT.
I like it because of the teachers. They are very nice.
I like that they offer a variety of classes and the people are friendly.
Follow up is good.
Professional and courteous. Friendly, caring, and knowledgeable tutors that met our needs.
My granddaughter loves going to her Sylvan classes. The atmosphere lends her a comfortable, supportive environment. All of you have played a very important part of her growing confidence in her academics. This has manifested into her school and home environments!! Thank you for your support and encouragement. It has made a big difference for Hiwauli.
Good service.
I think I would like it if I could communicate through email on how my child is doing and the things she is learning. Maybe every other week would be nice. Just an update or anything pertinent. I do ask her and she tells me, but it's vague. She does enjoy and look forward to going to Sylvan and the Toy's and rewards are a great motivator.
My granddaughter feels very comfortable going to Sylvan and actually looks forward to her time there. The teachers are friendly and accommodating. She has gained much that she has already applied to her school work. Mahalo for all that you do!
my granddaughter does not seem to be progressing
One on one help for my child, in 3 in a group sessions were effective.
My son is very happy going there, which is a huge plus. The teachers at his school sees improvement which I'm very happy about.
In regards to summer programs it would be nice if information could be given much earlier, same time or before schools. I know there is a parent meeting after so many classes, which I can't remember how many. It would be nice to have reminders. About SSAT, I remember that my son did a couple of practices but the person did not explain how much he had to do per section to have a hire score. We only knew after when I met with Joe. So it would be good to tell these tips to the person who is going to take the test.
Our kids seem to be motivated and enjoy their experiences.
I love the fact that the teaching is tailored to the needs of the child. The personal rapport with the instructors is invaluable. My son felt he was important, and they heard everything he had to say.
Personal customized attention per child. friendly helpful staff.
Our daughter likes going to Sylvan and tutorial sessions have been helpful. We like the positive atmosphere and flexibility in session times.
NOTE: Phonecalls to Sylvan (Kahala) often go into voicemail. Would be good to have someone available for most calls.
The ease in which our appointment and services were rendered. Not to mention the Harvard credentials on the wall. Nice!!
I appreciate the flexibility that Sylvan offers in terms of scheduling our sessions.
The staff at Kahala is very accommodating and personable.
My kids have said that they are feeling more confident about their math skills, which is a huge improvement!
Progress reports at regular intervals would be great!
flexible for time changes-teen friendly to accommodate changes due to activities; flexible for subjects-help with math homework due to upcoming exams, then back to agreed oubject. Staff really understands kids and fosters confidence and affirmation.
Would like to hear from the instructor on how my son did. Even for a minute, it would be nice to hear if he paid attention, needs to practice on something, moved on to the next step, etc....
Good teachers
flexibility of hours
nice staff
Flexibility. Caring attitude.
I like the student teacher ratio.