Sam Kim

Average rating: 9.0 out of 10 based on 276 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2021 — Rated 0 out of 10 by J.L. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

My son did not like it at all. They do not instruct very well!

Report a concern   October 17, 2021 — Rated 8 out of 10 by R.Y. Sylvan of Kahala
What could we do to improve?

Progress report for writing program

Report a concern   October 11, 2021 — Rated 1 out of 10 by J.L. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

Well, In one month you changed 4 different teachers to teach my daughter reading class and on the last class your Hawaii Sylvan learning center forgot all about the class is on.
Until the parent called. We paid $80 an hour and this is the kind service we get. Definitely I don’t recommend to my friends and other people.
From beginning registered and paid the tuition fee they said and promised they have qualified teachers to teach only one teacher teach my daughter….. ONLY ONE MONTH CLASSES 4 different quality teachers teach .
Sad and disappointed! !!!!

Report a concern   August 11, 2021 — Rated 6 out of 10 by J.L. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

Just started with Sylvan and not able to provide an assessment.

Report a concern   July 31, 2021 — Rated 9 out of 10 by J.M. Sylvan of Kahala
Tell us about your great experience with us.

Everyone at Sylvan Kahala was very friendly and welcoming to our 8 year old grandniece. Scheduling was personalized and they were always prompt and ready with learning activities for her. We only had a few lessons but she seemed to enjoy them.

Report a concern   June 23, 2021 — Rated 10 out of 10 by Andrea Deutsch Sylvan of Kahala
Tell us about your great experience with us.

My son loves going to Sylvan Kahala and the teachers and staff are all so great! They make him feel so happy to learn.

Report a concern   May 24, 2021 — Rated 3 out of 10 by S.K. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

I would like feedback on the progress of how my child is doing. I have not received any progress report since my child was enrolled.

Report a concern   May 9, 2021 — Rated 10 out of 10 by A.D. Sylvan of Kahala
Tell us about your great experience with us.

We recently enrolled our son at Sylvan to help acclimate him from preschool into Kindergarten and he loves it! He’s motivated to go because the teachers and staff are wonderful and he looks forward to going! Thank you

Report a concern   March 14, 2021 — Rated 10 out of 10 by I.S. Sylvan of Kahala
Tell us about your great experience with us.

Great customer service

Report a concern   February 23, 2021 — Rated 10 out of 10 by Shelly Yamamura Sylvan of Kahala
Tell us about your great experience with us.

I feel that the staff at Sylvan Kahala are very passionate about what they do and really enjoy working with my children

Report a concern   January 16, 2021 — Rated 10 out of 10 by Margaret Barajas Sylvan of Kahala
Tell us about your great experience with us.

We came here so my 1st grader can get tutoring for reading. He was barely reading at a Kindergarten level. It’s already been a month, going twice a week and all I can say is “Wow! I’m impressed!” My child went from disliking reading and having difficulty focusing to becoming more confident in reading, focused and much better at doing his work in school and home. I’m so glad we decided to do tutoring for him. The only regret I have is, I wish we started it sooner than later. By far, we are happy with the results.

Report a concern   December 19, 2020 — Rated 9 out of 10 by Jolie Yu Sylvan of Kahala
Tell us about your great experience with us.

Here at Sylvan Kahala, students' needs come first. We bought a group tutoring package where the number of students of the group is under 3. I am very grateful that both Sam and Pam care about our children's feedback after the first class and quickly made appropriate adjustments so they have the right tutors for them, and they have their own group which seems to work out fine. Also Pam and Sam tried their best to fit our schedule. When they learned that my son's interview was coming up, they scheduled a consultation session right away. It has been a month with Sylvan, and the experience has been great.

Report a concern   November 21, 2020 — Rated 9 out of 10 by Mary Ann Swendsen Sylvan of Kahala
Tell us about your great experience with us.

The tutor assigned to my daughter for physics is a great match!

Report a concern   November 18, 2020 — Rated 10 out of 10 by T.M. Sylvan of Kahala
Tell us about your great experience with us.

I appreciate they are flexible and seem genuine on helping my son

Report a concern   September 21, 2020 — Rated 10 out of 10 by Karin Keller Sylvan of Kahala
Tell us about your great experience with us.

My daughter is attending Sylvan during her online learning, she is in the first grade. Her confidence is increasing, she loves attending the classes at Sylvan and her reading is greatly improving! On top of the school work, they prepared a special program for her to work on her reading. The offices are clean, covid-safe and we’ll organized with many tools to help children learn. The learning groups are very small. The owner Pam is very nice and capable.

Report a concern   September 14, 2020 — Rated 10 out of 10 by Johnathan Holts Sylvan of Kahala
Tell us about your great experience with us.

My son has progressed immensely during his first month at Sylvan Kahala. We couldn't be happier. The staff is SO AWESOME! Ms. Pam is always there to greet us & give me an update on my son's progress.

Report a concern   September 13, 2020 — Rated 10 out of 10 by J.A. Sylvan of Kahala
Tell us about your great experience with us.

My daughter loves going to Sylvan. The staff provides such exceptional service and my daughter is progressing slowly each visit. I am very pleased with here experience.

Report a concern   July 12, 2020 — Rated 7 out of 10 by T.N. Sylvan of Kahala
What could we do to improve?

Make sure the course curriculum challenges the student.

Report a concern   July 6, 2020 — Rated 10 out of 10 by Dustin Deniz Sylvan of Kahala
What do you like about our services?

Great atmosphere, I feel safe having my kids attend and the children love learning with them

Report a concern   July 3, 2020 — Rated 10 out of 10 by Jennifer Tema Sylvan of Kahala
What do you like about our services?

Very flexible program that works with your child’s specific needs as well as parents requests. Loving, safe learning environment that my kids look forward to going to every time 💞

Report a concern   June 1, 2020 — Rated 9 out of 10 by L.T. Sylvan of Kahala
What do you like about our services?

Nearby my home. Offered virtual appts

Report a concern   April 3, 2020 — Rated 10 out of 10 by A.K. Sylvan of Kahala
What do you like about our services?

The option for one on one tutoring. The flexibility to change tutor times and the friendliness of the staff.

Report a concern   March 14, 2020 — Rated 10 out of 10 by Jennifer Tema Sylvan of Kahala
What do you like about our services?

Warm and flexible

Report a concern   March 1, 2020 — Rated 10 out of 10 by J.C. Sylvan of Kahala
What do you like about our services?

Goodl

Report a concern   February 20, 2020 — Rated 10 out of 10 by Lisa Iwata Sylvan of Kahala
What do you like about our services?

I love Pam n Sam, the owners, and Kyosuke. They are out front and center and always go that extra mile to please and accommodate all my needs and requests. Very friendly and warm! The tuitor is excellent and is helping my child tremendously! They make us feel like family😊

Report a concern   February 18, 2020 — Rated 10 out of 10 by L.M. Sylvan of Kahala
What do you like about our services?

Personable, good rates and availability for sessions.

Report a concern   January 14, 2020 — Rated 10 out of 10 by T.V. Sylvan of Kahala
What do you like about our services?

W

Report a concern   December 23, 2019 — Rated 8 out of 10 by H.F. Sylvan of Kahala
What could we do to improve?

None

Report a concern   December 18, 2019 — Rated 10 out of 10 by T.S. Sylvan of Kahala
What do you like about our services?

Pam and her staff will do everything they can to help you achieve your goals. They are always accommodating and friendly.

Report a concern   December 11, 2019 — Rated 10 out of 10 by C.O. Sylvan of Kahala
What do you like about our services?

Everything is GREAT and the staff is very helpful! Malie and Pam are always so friendly to my kids and they enjoy going there.


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