- Phone: 7086025362
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based on 231 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First time in store. Came in to repair a flat and damaged tire.. The gentlemen was quick and courteous. Prices were good.
Awesome service
Great staff!! Very nice
Josh provided excellent customer service and took the time to explain to us what he was doing to repair and change out our tires. He also got us in quickly to fix out broken bikes! 🙂
I loved that I didn't have an appointment and you were able to put the items on my bike the same day! I also appreciate the advice and suggestions.
Very good customer service & friendly staff. I would HIGHLY recommend other bikers to Still Ride.
Great customer service, patience, and genuinely cared about my issue.
Services and guidance were excellent and very helpful
Excellent service and advice from extremely knowledgeable and professional staff (Josh and Luke). Highly recommended!!
Josh was great. Took my bike and looked at it right away. He told me what had to be fixed and service was fabulous.
Luke was very friendly and helpful! I dropped my bike off and they had it all ready to go within two days. I will definitely be using them for all of my bike needs!
Excellent service and price was great to get my bike fixed and back on the road fast.
I was immediately helped with my search for pedals and the sales tech mentioned the difference in pedal removal and installation in the size of the wrench needed. This is the kind of help that I like. Keep up the good work!
Great local bike shop in the heart of tinley park right next to the train station on oak park avenue and oak forest Ave, very friendly and very very helpful staff. Thanks a bunch for getting me back on 2 wheels
Local bike shop with knowledgeable staff and decent pricing.
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I made an extremely necessary yet unplanned pit stop at the shop yesterday to get an emergency repair on a bottom bracket. Josh provided excellent, timely, and reasonable customer service. I was most satisfied to get my bike back to riding condition and will bring my bike back from here on out. I’ve already recommended to my sister, nephews, and friends. Will tell all my bikehead buddies!
Service was clearly explained and the repair was done ahead of schedule.
Good advice, prices and quality of work!
Very quick and efficient. Price was very reasonable as well.
Friendly, personal service.
Friendly customer service!
I greatly appreciated the knowledgable feedback concerning my bike and also the prompt repair😊
The customer service and knowledge was truly amazing.
Friendly and knowledgeable service.
I brought in my dad’s old bike for a complete makeover, and this shop absolutely knocked it out of the park. What was once a dusty, tired classic is now an absolute stunner, it looks brand new and rides smooth. The transformation is incredible.
From the moment I walked in, the owner was fantastic. He’s incredibly knowledgeable about bikes (both modern and vintage) and clearly passionate about what he does. He took the time to listen to what I wanted, offered great suggestions, and treated the project with real care and enthusiasm. You can tell he genuinely loves restoring bikes and making them ride like they were meant to.
The quality of the work is top-tier, the communication was excellent throughout, and the final result exceeded all my expectations. If you have a bike that needs work, whether it’s a simple tune-up or a full restoration like mine, this is the place to go.
Thank you so much! I’ll definitely be back and I’m already recommending you to everyone I know. Best bike shop hands down.
I brought my bike in for a minor maintenance item. They had the exact products I needed. They installed the new part and recommended follow up maintenance that I can perform. On my way in 10 minutes.
Josh was great very skilled
I brought my older bike in for service after not riding it for a couple of years, and when I got it back, it felt like I had a brand-new bike. It rides beautifully, and the quality of the work exceeded my expectations.
Josh and his staff member were wonderful to work with. They were professional, knowledgeable, honest, and genuinely focused on providing excellent customer service. I also purchased a helmet during my visit and was impressed by the quality of the products they offer.
The professionalism, honesty, and attention to detail were outstanding from start to finish. I am extremely happy with the outcome and would highly recommend this shop to anyone looking for excellent service and great products. Absolutely outstanding experience! ⭐⭐⭐⭐⭐
I was very satisfied with all aspects of the process. Josh helped me get the bike ordered over the phone and Luke worked with me on getting the Bike picked up same day.