Customer Testimonials
Received great service from Pieter Swemmer at Trek Fourways.
Exceptional Service and a Truly Personal Touch!
I cannot speak highly enough of Pieter at Trek. He is consistently friendly, professional, and incredibly approachable, always going out of his way to deliver the absolute best service.
He recently assisted us with the sale of my son's Procaliber, and the entire experience was fantastic from start to finish. We also just had a bike serviced with him; the booking process was an absolute breeze, and the service itself was carried out flawlessly.
What truly sets Pieter apart is the personal approach he brings to his work. It is such a pleasure to deal directly with someone who genuinely cares and takes ownership of the customer experience. This is a breath of fresh air compared to having to navigate a rigid, system-driven approach like CycleLab's, where you never really know who is truly accountable for your bike. With Pieter, you get dedicated, one-on-one assistance and complete peace of mind. Highly recommended!
Staff are helpful and knowledgeable
Mat is super friendly and helpful. Might not have got everything right the first time but fixed everything without argument.
I ride a Trek TopFuel and Wolwespruit Trek supported me with a demo bike when I broke my Top Fuel on day 1 of the Freedom Challenge
The staff are super friendly and very knowledgeable. The Service Centre does absolutely amazing work and really take care of your bike.
Thank you.
Fast, friendly and efficient
Top quality products and friendly service.
The technician was knowledgeable and was able to fix the problem
Great service and great people
Staff is really friendly and welcoming. Huge thanks for all the services that they offered, my bike feels amazing and super happy with the experience
Matt is one of the best out there, my bike always comes back 100% and he communicates clearly in as far as what needs to be looked at next and if there are parts to be replaced. Absolute pleasure to work with him and will not take my bike anywhere else.
Great Service! Thank you.
Trek bikes are good quality and i love the service excellence as the staff is customer focused
The wide selection is great, the store itself is a lovely, well lit, layout, good deals, welcoming and well-informed staff always make it a pleasure.
Always personal service, always a good experience
Good strong quality unquestionably.
Matt's service is excellent! He is always so happy to help and goes out of his way. Matt is the reason we only bring our bikes to Trek
Comprehensive and technically excellent. Well done!!!
Great service, knowledgeable and friendly staff!
The store is neat, tidy & clean.
Personnel are friendly, courteous & highly professional in their engagements with and listening & proactive responding to customers.
Quality delivered by the workshop.
Greatest expertise and service I've ever received from Matt and Pieter! This is a power team who understand what their clients need.
service and feedback
As always, just amazing service!! Ruben always goes out of his way, always friendly, always going the extra mile!!! Appreciate you!
Trek went way more than the extra mile to assist me.... super chuffed
Quality bycycles
The products are good value for money. The personnel operating the store are incredible. Reuben Opperrman is an employee who must be looked after, He makes your Lynnwood store.
This is my 'go-to' bike shop. Even my bike is happy to see the mechanics. Friendly staff and always willing to help. Thanks guys.
Always very willing to assist and share knowledge, make you feel welcome and accommodating. Products and service are of a high quality and when you leave the store you feel confident all the parts and bike will handle perfectly.
Great service as always, thank you Matt and Pieter!